Catalogue Cerba app not working? crashes or has problems?

Catalogue Cerba Status

Last Updated on 2024-06-18 by Laboratoire CERBA

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Common Catalogue Cerba Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Catalogue Cerba app on iOS and Android devices. Solve all Catalogue Cerba app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Catalogue Cerba iPhone Issues and Solutions

Catalogue Cerba iOS app crashes, not working, errors
Catalogue Cerba iOS app network issues
Catalogue Cerba on iOS has black/white screen

Catalogue Cerba Android App Issues and Solutions

Catalogue Cerba has errors/crashing/not working
Catalogue Cerba server network connectivity issues
Catalogue Cerba has black screen

Catalogue Cerba iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Catalogue Cerba app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Catalogue Cerba app crashes or not working on Iphone (iOS):

Close and restart the Catalogue Cerba app on iPhone
Update Catalogue Cerba app to the Latest Version for iOS
Uninstall and reinstall Catalogue Cerba iPhone app
Update your iPhone to the latest iOS version

Fix Catalogue Cerba on iPhone unable to connect to server/internet connection issues::

To resolve Catalogue Cerba network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Catalogue Cerba black/white screen (blank screen) on iPhone:

Follow the Catalogue Cerba iOS app troubleshooting guide Here →

Catalogue Cerba Android App Issues and Solutions

Fix Catalogue Cerba not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Catalogue Cerba app issues:

Force Stop the Catalogue Cerba App
1. On android, goto "Settings" » click Catalogue Cerba app. » click "Force Stop".

Update Catalogue Cerba to the latest version on PlayStore

Clear Catalogue Cerba App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Catalogue Cerba app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Catalogue Cerba.

Fix Catalogue Cerba unable to contact server/ Catalogue Cerba internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Catalogue Cerba » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Catalogue Cerba » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Catalogue Cerba on android.

Solve Catalogue Cerba black/white screens issue on Android:

Follow the Catalogue Cerba android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Laboratoire CERBA, developers of Catalogue Cerba.

About this app

L’application Cerba s’adresse aux Laboratoires de Biologie Médicale. l’application ne nécessite pas d’authentification, il suffit de la télécharger pour l’utiliser.