NotesAI Status

Last Updated on 2024-09-17 by Akash Jain

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Common NotesAI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NotesAI app on iOS and Android devices. Solve all NotesAI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NotesAI iPhone Issues and Solutions

NotesAI iOS app crashes, not working, errors
NotesAI iOS app network issues
NotesAI on iOS has black/white screen

NotesAI Android App Issues and Solutions

NotesAI has errors/crashing/not working
NotesAI server network connectivity issues
NotesAI has black screen

NotesAI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NotesAI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NotesAI app crashes or not working on Iphone (iOS):

Close and restart the NotesAI app on iPhone
Update NotesAI app to the Latest Version for iOS
Uninstall and reinstall NotesAI iPhone app
Update your iPhone to the latest iOS version

Fix NotesAI on iPhone unable to connect to server/internet connection issues::

To resolve NotesAI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NotesAI black/white screen (blank screen) on iPhone:

Follow the NotesAI iOS app troubleshooting guide Here →

NotesAI Android App Issues and Solutions

Fix NotesAI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NotesAI app issues:

Force Stop the NotesAI App
1. On android, goto "Settings" » click NotesAI app. » click "Force Stop".

Update NotesAI to the latest version on PlayStore

Clear NotesAI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NotesAI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NotesAI.

Fix NotesAI unable to contact server/ NotesAI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NotesAI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NotesAI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NotesAI on android.

Solve NotesAI black/white screens issue on Android:

Follow the NotesAI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Akash Jain, developers of NotesAI.

About this app

Our smart, easy-to-use app uses cutting-edge AI to help you create notes effortlessly. Whether you're a student, professional, or an everyday organizer, this app is designed to make your life easier. Transform the way you capture and organize information with this app! Download now and experience the future of note-taking!