SmartRemote Status

Last Updated on 2024-11-09 by Truong Nguyen

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Common SmartRemote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SmartRemote app on iOS and Android devices. Solve all SmartRemote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SmartRemote iPhone Issues and Solutions

SmartRemote iOS app crashes, not working, errors
SmartRemote iOS app network issues
SmartRemote on iOS has black/white screen

SmartRemote Android App Issues and Solutions

SmartRemote has errors/crashing/not working
SmartRemote server network connectivity issues
SmartRemote has black screen

SmartRemote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SmartRemote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SmartRemote app crashes or not working on Iphone (iOS):

Close and restart the SmartRemote app on iPhone
Update SmartRemote app to the Latest Version for iOS
Uninstall and reinstall SmartRemote iPhone app
Update your iPhone to the latest iOS version

Fix SmartRemote on iPhone unable to connect to server/internet connection issues::

To resolve SmartRemote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SmartRemote black/white screen (blank screen) on iPhone:

Follow the SmartRemote iOS app troubleshooting guide Here →

SmartRemote Android App Issues and Solutions

Fix SmartRemote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SmartRemote app issues:

Force Stop the SmartRemote App
1. On android, goto "Settings" » click SmartRemote app. » click "Force Stop".

Update SmartRemote to the latest version on PlayStore

Clear SmartRemote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SmartRemote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SmartRemote.

Fix SmartRemote unable to contact server/ SmartRemote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SmartRemote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SmartRemote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SmartRemote on android.

Solve SmartRemote black/white screens issue on Android:

Follow the SmartRemote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Truong Nguyen, developers of SmartRemote.

About this app

With this tool, all you need is a smartphone to control all your TVs. - SmartRemote is designed like a regular remote with all the necessary buttons, integrated keyboard, navigation panel, etc. , allowing users to control TV devices easily. - Easy connection to any TV device via Wi-Fi network. Simply connect your device and smartphone to the same Wi-Fi network, and users can use their phones as remote controls. - Connect and cast images, sound, videos, etc. , to your TV as desired. Enjoy a better experience on a larger screen. - Access favorite and popular apps like Spotify, YouTube, Netflix, etc. , through SmartRemote . - Support for various types of devices such as Samsung, LG, Sony, Philips, etc. Are you having trouble controlling your TV with a regular remote? Don't worry, our Remote TV app will solve your problems quickly and efficiently. Is your TV remote running out of batteries quickly? You can easily control your TV with just a smartphone. Or does it frequently fail to receive signals? Or are you tired of searching for remotes around your house? Remote TV ensures it's a completely free support tool and provides excellent control functions to enhance the user experience with detailed instructions, user-friendly interface, and simple operations.