StardustTV app not working? crashes or has problems?

StardustTV Status

Last Updated on 2025-01-25 by Hongxing Media Co., Limited

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Common StardustTV Problems & Solutions. Troubleshooting Guide

Table of Contents:

StardustTV iPhone Issues and Solutions

StardustTV iOS app crashes, not working, errors
StardustTV iOS app network issues
StardustTV on iOS has black/white screen

StardustTV Android App Issues and Solutions

StardustTV has errors/crashing/not working
StardustTV server network connectivity issues
StardustTV has black screen

StardustTV iPhone Issues and Solutions

How to fix StardustTV app crashes or not working on Iphone (iOS):

Close and restart the StardustTV app on iPhone
Update StardustTV app to the Latest Version for iOS
Uninstall and reinstall StardustTV iPhone app
Update your iPhone to the latest iOS version

Fix StardustTV on iPhone unable to connect to server/internet connection issues::

To resolve StardustTV network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

StardustTV Android App Issues and Solutions

Fix StardustTV not working on Android, crashes, errors or is unresponsive:

Force Stop the StardustTV App
1. On android, goto Settings » StardustTV » click [Force Stop]

Update StardustTV to the latest version on PlayStore

Clear StardustTV App Cache and Data:
1. On android, goto Settings » Apps » StardustTV » Storage » click [Clear Data] option. This clears both data and cache.
2. restart StardustTV.

Fix StardustTV unable to contact server/ StardustTV internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click StardustTV » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto StardustTV » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch StardustTV

Contact Support

Verified email ✔✔

E-Mail: stardusttvapp@gmail.com

Website: 🌍 Visit StardustTV Website

Privacy Policy: https://us-prod-app-h5.stardusttv.cc/Privacy.html

Developer: StardustTV

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