iQIYI app not working? crashes or has problems?

iQIYI Status


I have a problem with iQIYI

Are you having issues? Select the issue you are having below and provide feedback to iQIYI.



⚠️ Most reported problems ⚠️
Something else
43.2%

Not working
37.8%

Audio
8.1%

Login
5.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of iQIYI Problems 🔥

- VIP and paid content

- Page doesn't go horizontal when you turn the screen on its side

- 10 second back/forward buttons are too close to the play button and manual fast forward buttons

- Plays more and more ads

- Plays 2 ads every single time you leave the app

- Does not remember where you were last watching

- Ruins the viewing experience for free watchers



📋 16 Reported Issues:

N
Nadia Matusiak 2024-11-08

Nie włącza się

N
Nadia Matusiak 2024-11-08

Nie włącza się

N
Nadia Matusiak 2024-11-08

Nie włącza się

M
Meda 2023-07-03

App keeps crashing on roku. This is happening more and more often. You open app, scroll and click on what you want, then the next thing you know you are back on roku's home screen. For a paid platform, with a relatively high monthly premium, its a rather lame app. Doesn't remember what you've last watched. Doesn't remember where you've left off in a show. Often when you fast forward the voice to subs get out of balance. Subs can be very hard to read with white lettering on light backgrounds. Some shows the English subs are over top of other subs making it impossible to read. Search feature is hit or miss on whether it will find the show you know is there because you were just watching it but it doesn't keep track of what you just watched. Doesn't have a save or favorite option to create a watched list. I wouldn't keep the subscription except i got a good yearly rate and there are some shows only available with a paid sub.

A
Ashley Michael 2023-06-16

Keeps crashing on my Roku tv it’s getting annoying

N
Nikki 2023-04-29

On the remote thefollowing buttons are not working— - pause - forward - back - how to access other episodes when the wrong episode is playing.

J
Joleene Naylor 2023-03-28

There is no text anymore, like the category names, or descriptions of the shows, etc. There are only black buttons and thumbnails on the roku app.

P
Priscilla 2023-03-20

It keeps crashing and going back to the main screen when I try to watch my shows.

F
Faith Wright 2022-12-10

I am having the same issue, so I uninstalled and reinstalled the app and it keeps crashing! I also have a subscription... Then I click on a video it will play for a couple of minutes then go on to the next one and do the same.

P
Paige Guerrero 2022-12-10

I’m watching on Roku. Every time I start an episode will only let me watch 30 seconds and will skip to next episode.

J
Jennifer L Andrews 2022-12-10

Video starts playing about 30 seconds and starts over at the beginning, repeating the same 30 seconds over and over

V
Vicky Mann 2022-11-29

I am having the same issue, so I uninstalled and reinstalled the app and it keeps crashing! I also have a subscription...

C
Cindy-Lee Cox 2022-11-28

App is crashing since update today

C
Cindy-Lee Cox 2022-11-28

only runs for a few seconds then stops. Have VIP subscription and it was working fine until I installed latest update today.

S
Sonya Ainsworth Walker 2022-08-03

The iQIYI app immediately goes back to the home page if I try to search, access my account etc. I have a year’s subscription but can’t watch on my roku app. Very frustrating

W
Waleska Santiago 2022-04-03

Plz help. I have the VIP subscription and all it says is “verifying…please wait…” and it just stays on that screen. Plz help

Showing 1-16 of 16 reported issues:

Have a Problem with iQIYI - Dramas, Anime, Shows? Report Issue






  Contact Support

Verified email  

Contact e-Mail: contactus@qiyi.com


Verified email ✔✔

E-Mail: contactus@qiyi.com

Website: 🌍 Visit iQIYI Website

Privacy Policy: https://www.iq.com/intl-common/international-privacyagreement.html

Developer: iQIYI