Contact StardustTV Support
Company Name: Hongxing Media Co., Limited
About: Step into the world of StardustTV, where original short dramas and cinematic
stories come to life. Designed for the modern viewer who appreciates the art of
storytelling, StardustTV offers a premium viewing experience unlike any other.
StardustTV Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hongxing Media Co., Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit StardustTV Website
Privacy Policy: https://us-prod-app-h5.stardusttv.cc/Privacy.html
Developer: StardustTV
Privacy & Terms:
https://www.youtube.com/@StardustTVapp
Can I trust StardustTV app?
Protect your data and wallet. We investigate the developer's website (Stardusttv.cc), verify they're legit, and uncover hidden scams or complaints.
12 Most reported problems 😔💔
You keep charging me for this every week, unable and do not want to access this app. It's possible I may have ordered it one time, but you have charged me over and over again. I will contact credit card for refund if you do not refund all but one time.
I signed up for this, but I cancelled through my Apple subscription effective Nov. 25, 2025. You continue to charge me $19.99 a week. Please refund my monies and cancel my account.
Hi, I am writing to follow up on my previous emails regarding the unauthorized $24 charge from Stardust TV. Given the lack of response after multiple inquiries, this situation is now becoming highly concerning and seems to be a potential scam. I expect an immediate response, clarification regarding this charge, and confirmation of the refund and subscription cancellation. No response I am waiting for long!
cancel my subscription
Want to cancel my subscription renewal. My id is 555556085.
Hello my ID is 54932439, my subscription keeps renewing and does not show in my Apple subscription to cancel. At this time I would like to cancel the subscription. Thank you, Laura
please cancel my subscription or tell me how to cancel. You do not have a way to cancel. This is terrible. Product is good but you make it so you cannot cancel.
ID: 12422927. Please CANCEL My Subscription. This Is The Fourth Message I Have Sent Requesting Cancellation.
Please Cancel My Subscription. ID#: 12422927. Thanks!
It’s not worth it
by Fashionnts
The show, I admittedly was drawn to, had teasers (through ep 31) on social media to get you hooked. I bought the lowest tier because I suspected they would force you watch in sequence to milk the most money out of you
Ding! Ding! I win the prize … they make you start back with ep 9. This just adds more insult to the bitter taste of each episode being under five minutes.
These shows are quick escapes that I watch after accomplishing daily goals. There is no nudity and the bad guys generally lose. However, the bullying/abuse of the perceived lower class and women (a disturbing amount of misogyny) in the majority of these dramas was already getting to be too much even with the karma factor. The money squeeze tactics just put the nail in the coffin.
So upset
by Rachael E.
I signed in for the first time and lost all my progress. All 690 coins are gone. The shows that I favorited, gone. What episode of the show I am currently watching, gone. Now I’m going to have to start over unlocking 60+ episodes just to get back to where I was. So unless you are brand new to this app, DON’T link anything or sign into anything.
Good at first
by Tku 123KT
I liked the app at first. But after the updates, I lost all the unlocked episodes and I didn’t even finish the series!
Now if I want to finish the series, I’ll and to spend my time or money to unlock the episodes again…
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