Contact SteelSeries Arctis Companion

Contact SteelSeries Arctis Companion Support


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About: Device compatibility: SteelSeries Arctis Nova 5 and GameBuds™ Get an epic
audio advantage with +100 tailored presets and audio controls for your headset
and earbuds that just work. Kick back, tune in, and buff your SteelSeries Arctis
Nova 5 headset or GameBuds™ for your next console crusade.


 
  2025-03-13

SteelSeries Arctis Companion Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: privacy@steelseries.com

Website: 🌍 Visit SteelSeries Arctis Companion Website

Privacy Policy: https://steelseries.com/policies/privacy

Developer: SteelSeries AS








3 Most reported problems 😔💔

4.1 out of 5

Doesn’t work w pros

2025-03-30

by Bobjimbob1245

Why would this app not work with the most expensive pair of headphones they make.
Reply: the insight isn’t in the description it’s in the fact that your app should work with your most marketed pair of headphones it’s the ones YOU encourage the consumer to buy the most with your ads so if it’s supported by marketing why not support it with also getting use out of your companion app.

DO NOT PURCHASE

2025-03-31

by Cgggfdrfcjjjiiygv

Boy oh boy where to begin this is the worst headset I have ever purchased in my life you’re honestly better off with a cheap 20$ one that actually works when it comes out of the box. If you’re on Xbox like me the headset will not allow you to talk to anyone!!! I’m using the Arctis Nova 1 and the microphone straight up just doesn’t work I hope someone uses your company to the ground.

Has issues at the moment

2025-04-01

by NickNolte'sMugshot

Bought the arctis nova 5s test and have had persistent issues connecting to the app. Constantly becoming unconnected and then getting stuck at the connection screen upon reinitializing the connection. The app is also zoomed in on iOS so you can’t even really use it when you do connect.


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  4. If you are a SteelSeries Arctis Companion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SteelSeries Arctis Companion.


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