Cruisen Reviews

So I want to like Cruisen. I really really do. It has the potential to be an absolute game changer. I created a cruise and booked it for sole clients then invited them to Cruisen . Since the rooms were already created they were unable to “join” the room and I had to start all over and recreate their entire room and re upload all the documents. And guess what? Once a room is created you can’t modify it at all or even delete it. You have to start all the way over from scratch and set up the entire cruise all over again.

I also made a goofy and uploaded the wrong invoice to a room. Per support there is no way to remove it and I can’t replace it either. Their solution ? Redo the entire cruise all over again and re invite everyone and basically do it all again from scratch. Until these issues are fixed and you can make changes to a booked room, I won’t be using or sending it to clients

Cruisen with the new share link is so great for allowing potential clients to start their browsing of cruise options. It allows the agent to see what interest and activities the client is taking without having to keep follow up to see where they are in the decision or search process!

I love going on cruises but booking them has always been a headache. Cruisen made it super easy to search for a cruise and book plus I love the AI function that allows me to ask questions. 🚢

Cruisen is extremely easy to use. The design and overall experience made it simple for me to find cruise options. Would recommend!

Cruisen has an amazing user experience. It shows all my cruises in one place, allows me to easily sort, filter and ultimately find the best cruise for me.

Very helpful

this app is a game-changer for travel advisors who specialize in cruise bookings!

As a full-time travel advisor, I’m always on the go and manage countless interactions with clients across multiple channels, which can be overwhelming. this app centralizes all these interactions, allowing seamless communication and collaboration in real time, making the booking process far more efficient and organized.

One of the standout features of this app is its ability to facilitate collaboration, not just with clients but with everyone involved in the travel party. As a travel advisor, you can monitor your clients’ cruise searches and assist with options, all within Cruisen . This community-centric approach simplifies the whole experience, cutting out an estimated 50% of the back-and-forth messages and emails usually involved in planning a cruise.
This is incredibly valuable when you're juggling dozens of clients and managing details like dates, prices, and room assignments.

The platform’s free version is fantastic for any agent, and the paid Enterprise option goes even further, allowing direct booking capabilities, which is ideal for larger agencies that want a more streamlined, all-in-one solution.

And with AI integration to answer client questions in real-time, this app has made it effortless for advisors to help clients explore options and make decisions without the hassle of constant follow-up.

I’m so impressed with Cruisen that it literally gave me “goosebumps” the first time I tried it!

It’s intuitive, powerful, and well-designed to make our jobs easier, empowering clients to do a bit of the legwork themselves while keeping us advisors in control.

For anyone looking to enhance client engagement, boost productivity, and grow their cruise business, I highly recommend giving this app a try.

Cruisen is truly transformative for the travel industry, and I can't wait to incorporate it fully into my agency’s workflow.