Haven Status

Last Updated on 2024-09-11 by Philomuse Limited

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Common Haven Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Haven app on iOS and Android devices. Solve all Haven app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Haven iPhone Issues and Solutions

Haven iOS app crashes, not working, errors
Haven iOS app network issues
Haven on iOS has black/white screen

Haven Android App Issues and Solutions

Haven has errors/crashing/not working
Haven server network connectivity issues
Haven has black screen

Haven iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Haven app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Haven app crashes or not working on Iphone (iOS):

Close and restart the Haven app on iPhone
Update Haven app to the Latest Version for iOS
Uninstall and reinstall Haven iPhone app
Update your iPhone to the latest iOS version

Fix Haven on iPhone unable to connect to server/internet connection issues::

To resolve Haven network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Haven black/white screen (blank screen) on iPhone:

Follow the Haven iOS app troubleshooting guide Here →

Haven Android App Issues and Solutions

Fix Haven not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Haven app issues:

Force Stop the Haven App
1. On android, goto "Settings" » click Haven app. » click "Force Stop".

Update Haven to the latest version on PlayStore

Clear Haven App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Haven app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Haven.

Fix Haven unable to contact server/ Haven internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Haven » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Haven » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Haven on android.

Solve Haven black/white screens issue on Android:

Follow the Haven android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Philomuse Limited, developers of Haven.

About this app

In this app, customize your persona to reflect your true self, and connect with others on a level that transcends the usual. this app, where community are at the heart of the story. With a simple tap, start your journey of connection and fun right away. Please note that this app is intended for users aged 18 and above. More information is available in the Terms of Use ( app-community-app. blogspot. com/2024/05/this app-terms-and-conditions. html) and Privacy Policy ( app-community-app. blogspot. com/2024/05/this app-app-privacy-policy. html).