Are you having issues? Select the issue you are having below and provide feedback to August Home.
- The lock may not always open as expected, especially when other Bluetooth devices are nearby.
- The WiFi bridge, which is required for remote unlocking when not at the house, has received negative reviews.
- The doorbell cam may have issues with audio playback.
App makes me sign in but immediately goes to the sign in screen again. It never lets me in the app. It does however continue to send notifications to my phone like it’s logged in. It also no long recognizes my or my wife’s phone to Auto Unlock.
august app will not open keeps crashing ever since last update
Since last update, the ios app crashes both on iPhone and iPad the second one tries to connect to it 😖 Pls fix ASAP as I am out of town and require remote access to my lock…
I canot log in on my account. It says that I need to put a code, but the code never arrives to my cell Phone.
Complete guide to troubleshoot August Home app on iOS and Android devices. Solve all August Home app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at August Home, Inc., developers of August Home.
Unlock your door from anywhere with the August Wi-Fi Smart Lock or August Smart Lock with Wi-Fi Connect Bridge. Use your voice. For use with the August Wi-Fi Smart Lock, August Smart Lock, August Smart Lock Pro + Connect, August Smart Keypad and other compatible products. Seamlessly connect your August smart product with Amazon Alexa or Hey Google for convenient voice control. Smarter hosting. At August Home, we believe that the door to the home isn't just about keeping your home safe from unwanted visitors. With August, you are always in control of your front door, no matter where you are. Send secure keys to friends, family or people you trust instantly, all from the August app. Integrate your August account with your Airbnb account for easier, safer and more convenient hosting. A key that works everywhere. Lock the front door. And unlock it. From anywhere. With Smart Alerts, you choose and set your notifications to customize your preferences. Enable Auto-Lock to lock when the door closes. Works with your smart home. See exactly what time guests and loved ones enter and leave your home, with August’s Activity Feed right on your app. Auto-Unlock detects when you arrive and unlocks the door. Always know who comes and goes with Activity Feed. No more hiding or looking for keys. It's also about letting the right people in - at the right times, on your terms.