Saint-Barthélemy Status

Last Updated on 2024-04-11 by Collectivité de Saint-Barthélemy

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Common Saint-Barthélemy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Saint-Barthélemy app on iOS and Android devices. Solve all Saint-Barthélemy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Saint-Barthélemy iPhone Issues and Solutions

Saint-Barthélemy iOS app crashes, not working, errors
Saint-Barthélemy iOS app network issues
Saint-Barthélemy on iOS has black/white screen

Saint-Barthélemy Android App Issues and Solutions

Saint-Barthélemy has errors/crashing/not working
Saint-Barthélemy server network connectivity issues
Saint-Barthélemy has black screen

Saint-Barthélemy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Saint-Barthélemy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Saint-Barthélemy app crashes or not working on Iphone (iOS):

Close and restart the Saint-Barthélemy app on iPhone
Update Saint-Barthélemy app to the Latest Version for iOS
Uninstall and reinstall Saint-Barthélemy iPhone app
Update your iPhone to the latest iOS version

Fix Saint-Barthélemy on iPhone unable to connect to server/internet connection issues::

To resolve Saint-Barthélemy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Saint-Barthélemy black/white screen (blank screen) on iPhone:

Follow the Saint-Barthélemy iOS app troubleshooting guide Here →

Saint-Barthélemy Android App Issues and Solutions

Fix Saint-Barthélemy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Saint-Barthélemy app issues:

Force Stop the Saint-Barthélemy App
1. On android, goto "Settings" » click Saint-Barthélemy app. » click "Force Stop".

Update Saint-Barthélemy to the latest version on PlayStore

Clear Saint-Barthélemy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Saint-Barthélemy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Saint-Barthélemy.

Fix Saint-Barthélemy unable to contact server/ Saint-Barthélemy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Saint-Barthélemy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Saint-Barthélemy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Saint-Barthélemy on android.

Solve Saint-Barthélemy black/white screens issue on Android:

Follow the Saint-Barthélemy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Collectivité de Saint-Barthélemy, developers of Saint-Barthélemy.

Verified email ✔✔

E-Mail: dev@neocity.fr

Website: 🌍 Visit Saint-Barthélemy Website

Privacy Policy: https://neocity.fr/rgpd-citizenapp/

Developer: Neocity

About this app

1 - Actualités locales : Diffusion d'informations locales, de nouvelles et d'événements importants à Saint-Barthélemy pour tenir les résidents et les visiteurs informés. 2 - Accès aux services gouvernementaux : Faciliter l'accès aux services de la Collectivité de Saint-Barthélemy, tels que la gestion des déchets, les transports publics, les urgences, etc. 3 - Notifications en temps réel : Envoi de notifications en temps réel pour les alertes d'urgence, les annonces officielles et les mises à jour importantes. 4 - Calendrier d'événements : Affichage des événements à venir, des festivals, des réunions publiques et d'autres activités locales. 5 - Informations touristiques : Fournir des informations pour les touristes, y compris les attractions, les restaurants, les hébergements, etc. 6 - Services en ligne : Possibilité de payer des factures en ligne, de signaler des problèmes...