PlantOn app not working? crashes or has problems?

PlantOn Status

Last Updated on 2025-01-04 by BYTEBURST (PRIVATE) LIMITED

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No current problems

Have a Problem with PlantOn - Ai Plant Identifier? Report Issue

Common PlantOn Problems & Solutions. Troubleshooting Guide

Table of Contents:

PlantOn iPhone Issues and Solutions

PlantOn iOS app crashes, not working, errors
PlantOn iOS app network issues
PlantOn on iOS has black/white screen

PlantOn Android App Issues and Solutions

PlantOn has errors/crashing/not working
PlantOn server network connectivity issues
PlantOn has black screen

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PlantOn iPhone Issues and Solutions

How to fix PlantOn app crashes or not working on Iphone (iOS):

Close and restart the PlantOn app on iPhone
Update PlantOn app to the Latest Version for iOS
Uninstall and reinstall PlantOn iPhone app
Update your iPhone to the latest iOS version

Fix PlantOn on iPhone unable to connect to server/internet connection issues::

To resolve PlantOn network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

PlantOn Android App Issues and Solutions

Fix PlantOn not working on Android, crashes, errors or is unresponsive:

Force Stop the PlantOn App
1. On android, goto Settings » PlantOn » click [Force Stop]

Update PlantOn to the latest version on PlayStore

Clear PlantOn App Cache and Data:
1. On android, goto Settings » Apps » PlantOn » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PlantOn.

Fix PlantOn unable to contact server/ PlantOn internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click PlantOn » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PlantOn » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PlantOn

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