Ketchup Status

Published by Ben McCarthy on 2024-04-27

Ketchup is full featured *creature encyclopaedia* app that will help you become
a true master of a specific series of games. It’s fast and easy to browse or
search for all the information you could ask for, whether you’re just brushing
up or you’re in the heat of battle and need to know the right move, right now.

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Common Ketchup Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ketchup app on iOS and Android devices. Solve all Ketchup app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ketchup iPhone Issues and Solutions

Ketchup iOS app crashes, not working, errors
Ketchup iOS app network issues
Ketchup on iOS has black/white screen

Ketchup Android App Issues and Solutions

Ketchup has errors/crashing/not working
Ketchup server network connectivity issues
Ketchup has black screen

Ketchup iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ketchup app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ketchup app crashes or not working on Iphone (iOS):

Close and restart the Ketchup app on iPhone
Update Ketchup app to the Latest Version for iOS
Uninstall and reinstall Ketchup iPhone app
Update your iPhone to the latest iOS version

Fix Ketchup on iPhone unable to connect to server/internet connection issues::

To resolve Ketchup network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ketchup black/white screen (blank screen) on iPhone:

Follow the Ketchup iOS app troubleshooting guide Here →

Ketchup Android App Issues and Solutions

Fix Ketchup not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ketchup app issues:

Force Stop the Ketchup App
1. On android, goto "Settings" » click Ketchup app. » click "Force Stop".

Update Ketchup to the latest version on PlayStore

Clear Ketchup App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ketchup app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ketchup.

Fix Ketchup unable to contact server/ Ketchup internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ketchup » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ketchup » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ketchup on android.

Solve Ketchup black/white screens issue on Android:

Follow the Ketchup android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ben McCarthy, developers of Ketchup.

28.57% Contact Match

Developer: The Pokémon Company

E-Mail: [email protected]

Website: Visit Ketchup Website

About this app

Ketchup is not affiliated or endorsed by the creators, distributors, or the copyright or trademark holders of the series of games this app relates to. It’s fast and easy to browse or search for all the information you could ask for, whether you’re just brushing up or you’re in the heat of battle and need to know the right move, right now. this app is full featured *creature encyclopaedia* app that will help you become a true master of a specific series of games. You can track what creatures you’ve captured, including whether or not you’ve caught their rare shiny variants. No copyright infringement is intended, Ketchup is a fair-use reference for their works. It includes a type calculator, helping you get the edge in battle. Every day this app shows a new quiz, to see if you can guess creatures based on their silhouettes. I hope you enjoy using this app as much as I’ve enjoyed building it. The character names and information are trademarks of Nintendo. I think fans of the anime will enjoy this a lot.