Contact Olight

Contact Olight Support


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About: Olight offers a comprehensive range of lighting products, catering to various
needs such as outdoor, EDC, tactical, ambient, headlights, bicycle lights, and
accessories. The brand is dedicated to delivering dependable flashlights and
unique experiences for outdoor enthusiasts, adventurers, and other users.


 
  2025-01-07

Olight Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Olight Group Co., Ltd.



Verified email ✔✔

E-Mail: app@olightworld.com

Website: 🌍 Visit Olight Website

Privacy Policy: https://www.olightstore.com/privacy-security

Developer: Olight Group Co., Ltd.








3 Most reported problems 😔💔

3.5 out of 5

Terrible Interface for Sphere Light

2024-10-10

by RobesDeez Minneapolis

I don’t even know how to explain how to make this any better. I would say refer to the Govee app on how to control a LED light. There is literally like four options of colors, you can’t save any of them as presets, you can’t program presets into the light itself when trying to change colors with the light button. Please please please update this. I have heard of so many complaints about this very thing all over social media.

no dark mode

2024-10-11

by Chadzilla3

can’t see anything, no dark mode... want 5 stars? you'll get it with dark mode

Doesn't work like it should

2024-09-19

by McGuffy

First, I should not have to click past your store to control my light. there's nothing more to say on that.

My issue is that every time I open the app, it shows my light as off-line and will never reconnect. I have to remove the device and re-add it every single time. I wouldn't even bother with the app except that there are some animations that are only available there.

Get rid of the storefront and coupon games and fix the one function I need.


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  4. If you are a Olight customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Olight.


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