Universal Status

Published by Aalto Studio FZE on 2024-05-18

Universal+: Universal Remote TV Transform your smartphone into a powerful
universal remote with Universal+, the top choice for seamless control over your
LG, Samsung and other TV brands. Experience convenience at its peak whether
you're at home or on the go.

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Common Universal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Universal app on iOS and Android devices. Solve all Universal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Universal iPhone Issues and Solutions

Universal iOS app crashes, not working, errors
Universal iOS app network issues
Universal on iOS has black/white screen

Universal Android App Issues and Solutions

Universal has errors/crashing/not working
Universal server network connectivity issues
Universal has black screen

Universal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Universal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Universal app crashes or not working on Iphone (iOS):

Close and restart the Universal app on iPhone
Update Universal app to the Latest Version for iOS
Uninstall and reinstall Universal iPhone app
Update your iPhone to the latest iOS version

Fix Universal on iPhone unable to connect to server/internet connection issues::

To resolve Universal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Universal black/white screen (blank screen) on iPhone:

Follow the Universal iOS app troubleshooting guide Here →

Universal Android App Issues and Solutions

Fix Universal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Universal app issues:

Force Stop the Universal App
1. On android, goto "Settings" » click Universal app. » click "Force Stop".

Update Universal to the latest version on PlayStore

Clear Universal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Universal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Universal.

Fix Universal unable to contact server/ Universal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Universal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Universal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Universal on android.

Solve Universal black/white screens issue on Android:

Follow the Universal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aalto Studio FZE, developers of Universal.

15.38% Contact Match

Developer: Roku, Inc. & its affiliates

E-Mail: [email protected]

Website: Visit Universal Website

About this app

Transform your smartphone into a powerful this app remote with this app+, the top choice for seamless control over your LG, Samsung and other TV brands. Experience convenience at its peak whether you're at home or on the go. this app Compatibility: Effortlessly manage your LG and Samsung TVs with a single app. this app+ is designed for full compatibility, ensuring a smooth user experience. For assistance, please visit our support page or contact us directly through Universal . We value your privacy. this app+ does not store any personal information and ensures your data is secure at all times. With this app+, your phone is not just a phone—it's the ultimate remote control. Download this app+ now and take the first step towards smarter, more integrated TV control! Cast photos, videos, and music directly to your TV from your phone for an enhanced viewing experience. Live Activity Support: Stay updated with real-time display of your current TV activities directly on your phone’s lock screen. Just connect your phone and TV to the same Wi-Fi network, follow the setup guide, and you’re ready to go! Getting started with this app+ is quick and easy. Perfect for when you can't find the remote or aren’t within traditional remote range. Enjoy a sleek, user-friendly interface that makes navigating through TV menus and controls effortless and intuitive. Customizable Widgets: Jump straight into action with widgets that let you turn your TV on or off and more, all from your home screen. Streamline how you watch TV and interact with your media with flexibility and ease. Media Casting: Share your favorite moments more easily. Our dedicated support team is always here to help. On/Off Functionality: Power your TV on or off directly from your device.