HiKi Status

Last Updated on 2024-05-19 by Duong Thi Thao

I have a problem with HiKi

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Most reported problems

Not working

75.0%

Connection

25.0%

Reported Issues:

Christina:

It wont load

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solution

Raquel Heeter:

Won't let me upload a picture to create account

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solution

Justin Chopin:

My Hiki app froze

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solution

Common HiKi Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve HiKi network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the HiKi App
1. On android, goto Settings » HiKi » click [Force Stop]

Clear HiKi App Cache and Data:
1. On android, goto Settings » Apps » HiKi » Storage » click [Clear Data] option. This clears both data and cache.
2. restart HiKi.

On android, goto Settings » Apps or Manage Apps tab.
Click HiKi » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto HiKi » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch HiKi

Apr 28, 2026, 07:12 PM
a iOS user from Mansfield, United Kingdom reported problems with HiKi : Not working
Nov 06, 2025, 05:16 PM
a iOS user from Philadelphia, United States reported problems with HiKi : Not working
Nov 06, 2025, 05:14 PM
a iOS user from Turku, Finland reported problems with HiKi : Connection
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