Deco My Tree Status
Are you having issues? Select the issue you are having below and provide feedback to Deco My Tree.
20 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] decor my tree is not working
[Solved] I can’t access my tree
It says The service is unavailable
it says service is unavailable
when i do the set a password it says please retry so i did another password but it still says pleasey
making new tree not working on both web and app. ive tried everything. still mnot working
I've been trying at least 5x per month since august to make a new tree. It keeps saying "please retr"
asking me to download temu to view my messages
Messages won't load on app or website. Keeps telling me to get temu to view my messages or wait 2.5h
It says user not found
📋 14 Reported Issues:
it says service is unavailable
When i enter my christmas tree, it says that the service is unavailable
i put in the password still says please retry please retry i put small letter cap letter and symbols
when i do the set a password it says please retry so i did another password but it still says pleasey
its says user not found
i cant find my account
it says user not found
User not found on everyone's tree, did server crash or what?
i can't access my tree, it says user not found. same for every other tree i've looked at.
I can't access my messages. It says "user not found" although I have my account logged in.
user not found?? whats happening?
It says user not found in the app, and in the website login it says error
it is showing user not found
black screen in every message
Have a Problem with Deco My Tree : X-mas Messages? Report Issue
Common Deco My Tree Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Deco My Tree Website
Privacy Policy: https://www.unboxers.team/en/decomytree/privacy-policy
Developer: UNBOXERS
‼️ Outages Happening Right Now
-
Dec 25, 2025, 03:54 PMa AndroidOS user from San José, Costa Rica reported problems with Deco My Tree : Login
-
Dec 25, 2025, 05:59 AM
a iOS user from Curitiba, Brazil reported problems with Deco My Tree : Not working
-
Dec 25, 2025, 05:59 AM
a iOS user from Curitiba, Brazil reported problems with Deco My Tree : Not working
-
Dec 25, 2025, 04:33 AM
a iOS user from Hanoi, Vietnam reported problems with Deco My Tree : Account
-
Dec 25, 2025, 04:26 AM
a iOS user from Quezon City, Philippines reported problems with Deco My Tree : Not working
-
Dec 24, 2025, 10:50 PM
a iOS user from Vancouver, Canada reported problems with Deco My Tree : Crashes
-
Dec 24, 2025, 05:49 PM
a Mac user from Lucknow, India reported problems with Deco My Tree : Not working
-
Dec 24, 2025, 05:59 AM
a Windows user from Cebu City, Philippines reported problems with Deco My Tree : Not working
-
Dec 23, 2025, 06:57 PM
a Windows user from Taytay, Philippines reported problems with Deco My Tree : Not working
-
Dec 22, 2025, 01:26 PM
a Windows user from Ho Chi Minh City, Vietnam reported problems with Deco My Tree : Screen
-
Started 1 minute ago
-
Started 3 minutes ago
-
Started 5 minutes ago
-
Started 11 minutes ago
-
Started 12 minutes ago
-
Started 14 minutes ago
-
Started 21 minutes ago
