Contact CNFans

Contact CNFans Support


Company Name:

About: Discover Cnfans, your go-to platform for streamlined global procurement of
Chinese goods! We provide a comprehensive suite of services, including
purchasing, shipping, and post-purchase support. With global delivery support,
enjoy hassle-free shipping worldwide.


 
  2025-02-10

CNFans Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: care@cnfans.com

Website: 🌍 Visit CNFans Website

Privacy Policy: https://cnfans.com/privacy-policy/

Developer: CNFans








3 Most reported problems 😔💔

4.5 out of 5

AVOID CNFANS AT ALL COSTS

2024-09-03

by Carli Anne

US customs sent my parcel back to CNfans due to “prohibited items”. I purchased clothes and shoes (yes I purchased insurance). I reached out to my agent the day it was returned and they responded later that day saying how they have it and can resend it but I have to pay for shipping again. I told them they should refund it and store it back in the warehouse and I’ll use another carrier. It’s been 1+ week and I got back no response. Multiple messages ignored, hundreds of dollars worth of items gone.

ALSO BEWARE OF THE FAKE REVIEWS, CNFANS USES BOTS TO GIVE FAKE POSITIVE RATINGS.

The worst app

2024-09-04

by Edi-19

My package was sent with a poorly made label, the shipping company notified me that it could not be delivered due to “insufficient address”. I contacted CN Fans support and they told me that the package would be sent back to the warehouse and that I would have to pay for shipping again for something that was not even my fault. The worst application.

DO NOT SHOP HERE

2024-09-05

by Mad Person Edmond

So around last month on the 23rd I made a big haul and now it’s the 17th and almost a week from now I would mark the one month anniversary and I know my hall won’t be here by then because this is the slowest agent ever. PLEASE I advice you guys to spend money on somewhere else


Have a Problem with CNFans? Report Issue




Why should I report an Issue with CNFans?

  1. Pulling issues faced by users like you is a good way to draw attention of CNFans to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CNFans customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CNFans.


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