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Contact INTVL Support


Company Name:

About: INTVL: Making running progression accessible. Are you ready to take your
running experience to the next level? Introducing INTVL, the app that's designed
to make your runs more enjoyable, inspiring, and rewarding.



INTVL Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit INTVL Website

Privacy Policy: https://www.intvl.com.au/privacy-policy

Developer: INTVL PTY LTD




Privacy & Terms:

https://www.intvl.com.au/privacy-policy





5 Most reported problems 😔💔

4.7 out of 5
Simon Foliot
2026-01-27

Hello, I recently ran using my smartwatch Garmin (on January 25th in Reims, France) to record my run as usual, but I did not gain any territory (no animation). When I try to add my run to intvl by clicking on the "add run now" button, the process is pending (there is not any result even after 2 hours). Then when I go to see the map I notice that the territories of other people where i ran are still there but when I click on them, their color turned to dark, as if I really had captured their territories. I could provide you screens to explain the situation in a better way. Thanks for your response.

Suman Chaudhary
2025-12-25

I downloaded INTVL app but I am trying to loging my Google account but not.

Major Issues

2024-12-22

by CaptScholtang

Decided to try the app out to see if it can compete with Strava. After setting everything up and setting off on my first run, I get back to the app having crashed at some point and continues to crash when trying to open. Crashes after redownloading and there is no way to contact support through their website.

Run clubs

2024-12-23

by Fair Rating732

Just downloaded, first download in Minnesota, I wish I could create my own club for my friends.That’s the only problem.

Refreshing

2024-12-24

by Spicy Hockey

This app offers a refreshing approach to running, and I look forward to using it in prep for my next race. There's a few minor UI issues, but nothing major. Chuffed!




Have a Problem with INTVL? Report Issue




Why should I report an Issue with INTVL?

  1. Pulling issues faced by users like you is a good way to draw attention of INTVL to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a INTVL customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using INTVL.


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