Contact Keepy Support
Company Name: keepy Inc.
About: Keepy is the new way for families to save and share memories.
Headquarters: Palo Alto, California, United States.
Keepy Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Keepy - Artwork Schoolwork. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Keepy - Artwork Schoolwork. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of keepy Inc.
Verified email ✔✔
E-Mail: help@keepy.me
Website: 🌍 Visit Keepy Website
Privacy Policy: https://keepy.me/privacy/
Developer: Keepy Inc.
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Read 4 Customer Service Reviews 😭😔💔
I have unlimited package. For some reason it is limiting me to 7 downloads. Also, 9/10 tries, I can’t add anything because the server is busy. Pls advise.
No backup! Stopped syncing with Dropbox
by KimmyPet
Furious with this company. It used to sync my uploads to Dropbox with no problem. It stopped syncing in August 2017. Nothing I created in the app in 2018 backed up. I have disconnected and reconnected my (paid) Dropbox account half a dozen times. Nothing works. I have contacted the company five times and each time they say they will look into it and get back to me in a day. They have never gotten back to me and the Dropbox sync has not been fixed. Buyer beware: if you use this app and expect it to be backing up your precious files to Dropbox, check that it’s working! As far as I can tell, these files are only on Keepy. Hope this company never goes under or my memories are gone.
Loved this but lately it’s terrible
by Justmeany
I’m a long time user and have collected tons of memories with this app. I really appreciate how the app separates it by child, age, etc The layout is easy and I like that you can share with fans. Unfortunately since last year I noticed my videos and photos are all mixed and jumbled up and it shows one preview and when you play it, it’s a completely different entry. I contacted customer service and never heard back. I’m not sure I will continue with this app since it’s not working properly anymore 😢
Bad customer service
by Kwagenmaker
I’ve been using the free keepy app for years. Just recently I decided I needed to upgrade to the subscriber service (because they limit you to 8 uploads a month, which, for multiple kids, is pretty difficult to limit it to). I was given a free 7 day trial but 3 days in, the server said it was busy and wouldn’t let me upload for two days. Then, when I could finally upload, it pushed me back to the free service and said I had to buy the subscriber service to upload more (it hadn’t even been 7 days of the free trial!). I have emailed them twice about it and both times haven’t heard anything back (the first email to them was 5 days ago). I have enjoyed their app but I’m so disappointed in their customer service. I’m sad that I’m kind of stuck with them at this stage because I have so many pictures saved to their site. But if I had known I couldn’t get in touch with them when I had issues, I would have looked for another art keeping site.
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