Cross VPN Status

Last Updated on 2024-02-26 by TEN FIFTY NINE LIMITED

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Common Cross VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cross VPN app on iOS and Android devices. Solve all Cross VPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cross VPN iPhone Issues and Solutions

Cross VPN iOS app crashes, not working, errors
Cross VPN iOS app network issues
Cross VPN on iOS has black/white screen

Cross VPN Android App Issues and Solutions

Cross VPN has errors/crashing/not working
Cross VPN server network connectivity issues
Cross VPN has black screen

Cross VPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cross VPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cross VPN app crashes or not working on Iphone (iOS):

Close and restart the Cross VPN app on iPhone
Update Cross VPN app to the Latest Version for iOS
Uninstall and reinstall Cross VPN iPhone app
Update your iPhone to the latest iOS version

Fix Cross VPN on iPhone unable to connect to server/internet connection issues::

To resolve Cross VPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cross VPN black/white screen (blank screen) on iPhone:

Follow the Cross VPN iOS app troubleshooting guide Here →

Cross VPN Android App Issues and Solutions

Fix Cross VPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cross VPN app issues:

Force Stop the Cross VPN App
1. On android, goto "Settings" » click Cross VPN app. » click "Force Stop".

Update Cross VPN to the latest version on PlayStore

Clear Cross VPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cross VPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cross VPN.

Fix Cross VPN unable to contact server/ Cross VPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cross VPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cross VPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cross VPN on android.

Solve Cross VPN black/white screens issue on Android:

Follow the Cross VPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TEN FIFTY NINE LIMITED, developers of Cross VPN.

About this app

We want to help you keep your personal information safe from companies that might misuse it. With Cross VPN, your internet connection gets encrypted, making your online actions private. Manage subscriptions through CrossVPN Store's Account Settings after purchase. Our service offers high-speed servers and advanced security to make sure you're protected. Choose from monthly, weekly, or yearly subscriptions. Subscriptions renew automatically, but you can turn this off at least 24 hours before it renews. If you encounter issues, contact us before leaving negative feedback. Cross VPN strongly believes in everyone's right to privacy and freedom. Your iTunes account will be charged when you buy a subscription. We're always working on new features. We might be able to help or improve your app experience.