Sherwin Williams Color Expert Reviews

Every photo I upload returns “please try a different photo.” “We were not able to make any color recommendations”. I have tried wider angle photos of the front of my house and nothing works.

Hello, I imagine SherwinWilliamsColorExpert, albeit similar to what you had prior, can be used effectively. This does not help the individual whom buys only Sherwin Williams paints & products that depended on the color snap tool (which is still sold in stores and online) that is no longer supported by your application ‘Color Snap’.
I understand change and I am for that. Please don’t pull the plug on a valuable product that as a contractor and painter uses in a pinch.
Yours truly, aggravated consumer.

Same as other users, would not accept my photos or provide paint colors matching it.

Took away all the best parts of ColorSnap and left the parts of it nobody used. Where’s the color wall? The picture matching technology declined. The color suggestions declined. The UI declined. I don’t understand.

Was really helpful. Spent lots of time over multiple session with SherwinWilliamsColorExpert picking lots of saved colors. Came back after a week and all saved colors were lost.

Been deciding on colors for my house, saving all the great colors I’ve found over a few months on SherwinWilliamsColorExpert ; and today I went to use SherwinWilliamsColorExpert and all the colors I saved are gone. This might be good for visualizing, but don’t count on it to save anything for you. Use another more reliable app for planning.

Take a screen shot if you do a lot of work or spend time picking out samples.

SherwinWilliamsColorExpert sometimes saves your favorites, sometimes doesn’t. When you’ve decided on a scheme and go to your local SW to buy paint, they will be gone! Thanks for a huge time waste SW.

Can upload an image of my house but SherwinWilliamsColorExpert won’t visualize the color. I see a developer reply to a previous review stating exterior colors can’t be visualized. That would have been nice to know before I tried using SherwinWilliamsColorExpert . I tried on SW’s full website for an hour and failed there, so tried this. I give up.

Baffling choice by Sherwin Williams to abandon the Color Snap app in favor of… this.

This new app is missing the best features of Color Snap, and complicates the weakest features (looking up/navigating similar colors).

Competing Paint Retailers have much better apps at this point. SW has great quality paint, but finding the right colors for our projects is making it hard to want to stick with them.

I am trying to get an idea of exterior colors. I am unable to to put a color on the house using the visualizer and it will not accept my pictures for color recommendation. Color snap, although very difficult to apply using the paint the photo options, at least let me see the color on the house. I may be doing something wrong but my husband couldn’t get it to work either

SherwinWilliamsColorExpert suggested peach, a yellow or battleship gray to go with my orangey-oak cabinets. The samples look terrible next to the cabinets.

App will not allow any photos to be uploaded and used to visualize?

Will not use imported pictures. Junk

Won’t accept any photos I have tried so I can’t use this ap.

Why does SherwinWilliamsColorExpert exist when ColorSnap does everything better and does much, much more? What’s the end goal here? Baffling choice, SW.

There are no exterior pictures to paint anymore and SherwinWilliamsColorExpert doesn’t let me use any of my own! This has made it virtually useless for me now. I wish the old app still worked…

This may be better once I get the hang of it but so far it has not accepted any of the photos to “visualize” the color. Also, why did they come out with an entirely new/separate app from the original? Very confusing and frustrating as your average Jane retail consumer. Both apps are a bit clunky but color snap is better for just trying to see the color in your space which is really all I want. They need to get their stuff together at SW in app development and pick one and make it great.

Hot garbage. No instructions

SherwinWilliamsColorExpert needs lots of work.
PROS: None beyond potential with updates to take into account users’ color and style preferences
CONS: App didn’t identify key objects in room (multi-colored brick fireplace), app suggested three colors for each room that were garish and horrible, and app couldn’t figure out where walls ended and ceiling began creating a messy blob for how suggested colors would look in a room.

App should give users the option to focus on items in photo since the current code is failing to properly do that basic job, and adding option for users to share their color preferences (ideally style as well) would help SherwinWilliamsColorExpert tremendously. SherwinWilliamsColorExpert is not helpful for anyone picking colors to paint before they move in (and thus has no personal belongings in photo) or who is going to make additional changes such as buy new art work/decor, furniture, or textiles such as bedding.

Terrible, funky and glitchy. Shows room in same paint color, regardless of changing paint. Removed photo, uploaded new and same thing. No time for this- need a decent app that works!!!!!

I’ve tried to upload 3 or 4 different photos to find a color match for my room and it can’t process it. Just keeps loading and loading and never displaying any results. Super frustrating as I was really excited to try this thing

Every pic I upload I’m told to try a different photo, try a wider angel. In portrait mode, it cuts off the screen. Tablet version shows up as a phone size. I would think these issues would be worked out in the development phase.

I am afraid you will be losing many customers because of the frustration with SherwinWilliamsColorExpert. I believe you should rename it or somehow warn customers that the program is for interior visualization only! I spent nearly three hours over three different attempts to get your program to work. I went to your physical store and waited 40 minutes to have a clerk attempt to help me, but of course, the program didn’t work for her either. She was able to apply my palette of colors to some stock photos you had, so that was somewhat helpful. I did also make a phone appointment with one of your color specialists. She could not help with the exterior visualization, but was able to give advice and suggestions about color combinations and was able to send me some updated color palettes.

If my contractor was not a committed Sherwin-Williams customer, we would be buying our paint elsewhere.

Not very smart AI. It puts color on the ceiling and other area it shouldn’t. You can pick two colors for a wall that has a chair rail. It just slaps the color on everything.

We are preparing to paint the exterior of our house. The rep at the Sherwin-Williams store recommended SherwinWilliamsColorExpert over the old color snap app. Neither app will “paint” the photo of our house that I uploaded. This one doesn’t even have home exterior pictures of random houses to work with. All in all very disappointing.

Color snap is easier to navigate, is better at identifying what is/is not a wall, and is much more flexible than SherwinWilliamsColorExpert. The color selection and matching in color snap seems more accurate, will match anything in the photo, and allows to manually select colors in the photo as needed; SherwinWilliamsColorExpert will only color match things it can “identify” and there is not manually adjusting anything. If it can’t identify anything in the photo (e.g. if you use a photo of an empty room without the floor prominently visible) it just gives you an error message and does nothing.

In the photos I tested, it failed to identify features like wood trims/railings/etc, a brick fireplace, and countertops. It not only won’t provide color suggestions based on the wood features, but ‘paints over’ them entirely. It wouldn’t color match the brick fireplace, and would give an error message for most photos where it was visible. It would attempt to identify and color match the countertop, but would then ‘paint over’ large portions of it.

Can’t for the life of me understand why you wouldn’t add what SherwinWilliamsColorExpert is attempting to do as a feature in the existing color snap app instead of launching this as a separate, stand alone app. It’s not a bad idea but I’m not keeping two different Sherwin Williams color selecting/matching apps on my device and color snap is without question the more useful of the two.

Keep the search icon perpetual (it should never disappear no matter which page of SherwinWilliamsColorExpert you’re in).

SherwinWilliamsColorExpert constantly glitches and is hard to work with.

Very helpful but could be even more so if SherwinWilliamsColorExpert allowed you to go back to the original color of a wall while visualizing. There is no obvious way to go back and forth between what is currently on the wall and a new color.

Nothing in SherwinWilliamsColorExpert is helpful for exterior color choices. When building a new home which is when you must choose the most colors, exteriors is a large part of the process. Please add!

I love how I can upload a photo once and explore all the colors so easily!

Very good no cap on god for real tho on skibidi

Love SherwinWilliamsColorExpert - it’s so fun to play with different colors and actually see them on walls in my house. Will use this for every painting project in our home.

This came in really handy when evaluating various rooms - it automatically identifies objects in the room and recommends different color pallets. After comparing, you can get samples from SherwinWilliamsColorExpert sent to you or evaluate against other popular colors

Love the personalized color recommendations! Really helped me pick out a color for my living room!