Cloud VPN Status

Last Updated on 2023-12-19 by Uverd Ltd

I have a problem with Cloud VPN

Are you having issues? Select the issue you are having below and provide feedback to Cloud VPN.

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⚠️ Most reported problems ⚠️

Not working

78.9%

Connection

10.5%

Crashes

5.3%

24 hour clock ⏰

Common Cloud VPN Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Cloud VPN network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Cloud VPN App
1. On android, goto Settings » Cloud VPN » click [Force Stop]

Clear Cloud VPN App Cache and Data:
1. On android, goto Settings » Apps » Cloud VPN » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Cloud VPN.

On android, goto Settings » Apps or Manage Apps tab.
Click Cloud VPN » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Cloud VPN » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cloud VPN

Contact e-Mail: support@cloud-vpn.co

Apr 12, 2025, 07:50 PM
a user from Simferopol, Ukraine reported problems with Cloud VPN : Crashes
Apr 12, 2025, 05:24 PM
a user from Maykop, Russia reported problems with Cloud VPN : Not working
Apr 12, 2025, 12:56 PM
a user from St Petersburg, Russia reported problems with Cloud VPN : Not working
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