MyTonWallet Status

Last Updated on 2024-10-19 by Anyway Labs

I have a problem with MyTonWallet

Are you having issues? Select the issue you are having below and provide feedback to MyTonWallet.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

42.9%

Connection

28.6%

Not working

14.3%

Payments

14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with MyTonWallet: Anyway TON Wallet? Report Issue

Common MyTonWallet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyTonWallet app on iOS and Android devices. Solve all MyTonWallet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyTonWallet iPhone Issues and Solutions

MyTonWallet iOS app crashes, not working, errors
MyTonWallet iOS app network issues
MyTonWallet on iOS has black/white screen

MyTonWallet Android App Issues and Solutions

MyTonWallet has errors/crashing/not working
MyTonWallet server network connectivity issues
MyTonWallet has black screen

MyTonWallet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyTonWallet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyTonWallet app crashes or not working on Iphone (iOS):

Close and restart the MyTonWallet app on iPhone
Update MyTonWallet app to the Latest Version for iOS
Uninstall and reinstall MyTonWallet iPhone app
Update your iPhone to the latest iOS version

Fix MyTonWallet on iPhone unable to connect to server/internet connection issues::

To resolve MyTonWallet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyTonWallet black/white screen (blank screen) on iPhone:

Follow the MyTonWallet iOS app troubleshooting guide Here →

MyTonWallet Android App Issues and Solutions

Fix MyTonWallet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyTonWallet app issues:

Force Stop the MyTonWallet App
1. On android, goto "Settings" » click MyTonWallet app. » click "Force Stop".

Update MyTonWallet to the latest version on PlayStore

Clear MyTonWallet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyTonWallet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyTonWallet.

Fix MyTonWallet unable to contact server/ MyTonWallet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyTonWallet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyTonWallet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyTonWallet on android.

Solve MyTonWallet black/white screens issue on Android:

Follow the MyTonWallet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anyway Labs, developers of MyTonWallet.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyTonWallet • TON Wallet Website

Privacy Policy: https://mytonwallet.io/privacy-policy

Developer: MyTonWallet

About this app

Enjoy additional features such as interactive price charts, address book, anti-spam filters, and integration with third-party services such as CoinMarketCap, tonscan. org, and Getgems. Securely store and transfer crypto, earn from staking, explore decentralized apps, and make blockchain payments at the speed of light. Install this wallet to connect your browser to The Open Network. The most feature-rich TON wallet – with support of multi-accounts, tokens, NFT, TON DNS, TON Sites. The wallet is non-custodial and safe. Developers do not have access to your funds, browser history or any other information.