Contact Birdfy Support

by ES-.-

As much as I love my smart feeder, this app leaves a lot to be desired.
- First. I feel like the fact that you cannot use the AI service on iOS should be better advertised or at least made clear somewhere. I received my first Birdfy feeder as a gift and that was a main factor in them deciding on this one.
- the overall app layout is confusing in how you save the photos and collections and kind of a hot mess. You have to load and reload multiple pages to go back farther than 8 videos in the same day, and if you click on one and go back then than progress is lost. This could be a much cleaner video timeline/daily thumbnails setup.
- it is generally very slow to load live and my camera is set up very close to the wifi.
- I’d love to be able to save a still from the videos to the photo collection. You get a video and photo of each bird but the photo is usually them in motion, head down, etc. The videos have some good moments that should be able to be saved instead of a blurry photo of just their tail feather.

by Handi45

We have had a Birdfy feeder for about 18 months using the Netvue app.
We just added the Birdfy Bamboo and had to switch to this App. So far, so good.
One of the cool features is sharing access. My wife has the primary account for the feeders, but shared access with me so I can see the bird feeding feed whenever I want.
This app includes bird identity as well which is a nice feature.
You can share videos with the Birdfy community through the app. I am not likely to use this feature but it is there.

by Bzmr

We have two Netvue, birdfeeders, and use the app to manage both as well as view the captured videos and images. The app is an improvement over the original Netvue app with more features related to the birdfeeders. It is easy to use and the ability to share access to the feeder viewing is great. Depending on the services of your feeder, you can filter the alerts and the captured moments.

One feature I would like to see added, is the ability to filter more granularly. It would be good if we could filter out previously identified species or be able to deselect collections from the alert process. This could reduce the number of alerts for heavy traffic areas without requiring turning them off. We often get alerted from the same birds, visiting over and over. If it only alerted on new ones or we could remove the regulars, the experience would be improved.