Airtime Player Reviews

Airtime Player Reviews

Published by on 2019-07-25

🏷️ About: Airtime Player is a video player application created for in-flight entertainment that allows passengers to watch digitally-protected videos during their flight. The application is required to watch content streamed from the airline’s entertainment portal and must be downloaded prior to boarding.


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
73.7%

🙄💅🫥 Neutral
13.6%

😎👌🔥 Positive experience
12.7%

~ from Justuseapp.com NLP analysis of 556 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Live TV feature works well and is easy to use

- Ability to track flight and see remaining time is helpful

- Free entertainment is a great perk

- App runs smoothly and is easy to navigate

- Access to movies, TV channels, and more



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

3.1 out of 5

Useless

2022-05-23

The only option I have (literally) when I open AirtimePlayer is to “Access the portal,” which takes me to the Southwest website, where I can’t choose a movie because I “need the Airtime Player app to watch Movies” and gives me no options whatsoever (or TV shows).

Doesn’t work

2022-06-24

Hard to review something that doesn’t work. It has been down loading for 40 minutes on iPad with all latest updates. Have paid $13 so far (WiFi plus movie) and battery is running out, and no movie. Southwest should realize that it is creating more ill will than it engenders.

Movie froze at midpoint 😞

2022-07-25

It was perfect...until it wasn’t. My movie froze with more than an hour to go. The screen then went black and only played audio. No matter what troubleshooting that I tried, nothing worked. I could even fast forward and hear the whole movie, and read the subtitles. It was so disappointing since it was a movie I was looking forward to. And, AirtimePlayer only works in the air(plane), so my $ was wasted.

Completely useless app stole my money

2022-08-26

Installed latest version before flight. Ran their test to ensure that the sw portal could play a video in airtime and it was successful. Purchased movie and it would not play. Airtime would spin for a couple minutes and then either close itself or show a message about drm. Can't play the movie nor refund my purchase. I'll see if I can dispute the charge through PayPal.

Terrible app, money wasted

2022-09-27

AirtimePlayer is horrible. I bought my movie on the airline website and downloaded AirtimePlayer before we left the gate. When I tried to play the movie from the website it directed me to AirtimePlayer per usual. Then AirtimePlayer wouldn’t even try to play the movie I purchased, just kept giving me an error message: “Sorry, an error occurred while playing the video. A DMR (Digital Rights Management) error occurred. Please try again. If this occurs again please restart AirtimePlayer or your browser.” Never once tried to play my movie and now I’m $5 out for a movie I never got to watch.

What happened?

2022-10-28

I’ve had AirtimePlayer for a while and always use it when flying. Today when I tried to use it, i got a message saying AirtimePlayer had been compromised and i May possibly be redirected to a replica app that would have access to all my banking data! Oh no! Where did the real app go! Please fix!! Let me know when it is safe to download it again!

Not worth it

2022-11-29

Not much usefulness with AirtimePlayer. Very buggy!
Flight tracker no longer works. (My last flight tracked me from Dallas to Dallas?)
Glad it was free because no one will pay for this with anything other than frustration.

Could not use without updating but there is no update

2022-12-30

On my last trip to Dallas I could not watch many of the shows that I wanted to because AirtimePlayer gave an error message saying that I needed an updated version of AirtimePlayer . However there isn’t an updated version on AirtimePlayer Store!

Works for "live" tv

2023-01-31

Better function for live tv. However, it no longer works for most series tv. Concerned about purchasing a movie for longer flights. Still helpful for the middle seat!

Why did it do this😩😩

2023-03-04

I was on a plane and downloading AirtimePlayer it takes forever to download my mom got so frustrated doing this 🤣🤣

No issues

2023-04-02

I recently used AirtimePlayer on our Southwest flight. Worked as described and had no issues access videos. Access to the live TV channels offered, movies and more. I thought it worked great and had zero issues or app crashes.

Idiots in airplanes

2023-05-04

1. Download before you go!
2. Look at the free movies first.
3. Most of the time the problem is the aircraft WiFi.
4. There are no “controls” in AirtimePlayer.

When the plane is working, AirtimePlayer appropriately opens the browser, puts you on the aircraft page, and away you go.

Appreciate

2023-06-04

I appreciate access on flights. Helps pass the time.

Works great

2023-07-06

Just used this on my trip to Dallas and back to Indy. Downloaded before I got to the airport and followed the instructions. Was able to watch live tv with ease. Defiantly a good app. I was also able to track my flight while on the plan and see where and how long was left on my flight. Great job with AirtimePlayer. Read the instructions people if you are having problems!

This App is awesome

2023-08-06

It worked fine on my flight I loved it. It was smoothly ran. I was on the plane for four hours and it was awesome.

Movies

2023-09-07

Very disappointing to have free movies but it dropped the movie & disconnected 10x‼️‼️ I finally did get to complete it before landing tho and was advised to email SW to let them know.

In flight app

2023-10-09

Great app or used it to watch news and a couple movies. I enjoyed the speed and ease in which AirtimePlayer works

Download

2023-11-09

All the people who say it is bad don't know crap about how AirtimePlayer it works and AirtimePlayer is the only way to get entertainment on a flight believe me

Two Flights, No Problems

2023-12-11

I downloaded this before a round trip flight on Southwest and watched the live TV feature with no issues. Both flights had WiFi on the plane. This was a great free perk.

Awesome

2024-01-11

Love AirtimePlayer played every time I try to use it as so I would recommend to anyone who wants to be entertained on a flight



Is Airtime Player Safe? 🤗🙏


No. Airtime Player does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 556 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for Airtime Player Is 14.7/100.


Is Airtime Player Legit? 💯


No. Airtime Player does not seem legit based on our analysis. This conclusion was arrived at by running over 556 Airtime Player User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Airtime Player Is 30.4/100..


Is Airtime Player not working? 🚨


Airtime Player works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Airtime Player? Post a Review




Features

Airtime Player is a video player application created for in-flight entertainment that allows passengers to watch digitally-protected videos during their flight.

The application is required to watch content streamed from the airline’s entertainment portal and must be downloaded prior to boarding.

  Customer Service/Support
Developer:
Global Eagle Entertainment