Contact UNIT 1 Support
Company Name: Unit1
About: Welcome to the digital home for your UNIT 1 devices. Supercharge your U1 gear
with digital power-ups: customize lighting, monitor battery levels, control
sensor sensitivity, manage power, and activate Crash Alerts.
UNIT 1 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Unit1
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit UNIT 1 Website
Privacy Policy: https://www.iubenda.com/privacy-policy/41922076
Developer: Unit 1 Gear, Inc.
Can I trust UNIT 1 app?
Protect your data and wallet. We investigate the developer's website (Unit1gear.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
I SO hoped leaving TestFlight behind would make this work
by Mandkjuarez
Alas, I was disappointed! Unfortunately, this app doesn’t work for much. I was able to see my helmet, the light, and the turnsignal remote. But, aside from that, I really cannot do anything else. It flat out doesn’t even work on my iPhone 15, I have to use my iPad, which isn’t very convenient.
Needs Improvement
by Ebike Rider 6
Feel like quite a bit of features were not integrated into the new app. Like customization of the turn signals. I have to spend 5 minutes getting everything powered on, connected, and functioning properly. I am not confident my turn signals are working once I begin my ride.
Helmet and app disconnect !!
by Skyyy71
Just got my Aura helmet and i have had to do a factory reset on my helmet and delete the app (3) times already.. I’ve ordered the remote but i have no trust in the firmware and update… Unit 1 needs to spend more money on developing the helmet and making sure that it works properly before using all of its money on marketing…… PLEASE FIX THE Parring OF THE HELMET FROM DISCONNECTING AND MAKE IT STABLE !!!!
Have a Problem with UNIT 1? Report Issue
Why should I report an Issue with UNIT 1?
- Pulling issues faced by users like you is a good way to draw attention of UNIT 1 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a UNIT 1 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UNIT 1.
