Deroz Status

Last Updated on 2023-07-25 by Quyen Quyen Nguyen

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Common Deroz Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Deroz app on iOS and Android devices. Solve all Deroz app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Deroz iPhone Issues and Solutions

Deroz iOS app crashes, not working, errors
Deroz iOS app network issues
Deroz on iOS has black/white screen

Deroz Android App Issues and Solutions

Deroz has errors/crashing/not working
Deroz server network connectivity issues
Deroz has black screen

Deroz iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Deroz app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Deroz app crashes or not working on Iphone (iOS):

Close and restart the Deroz app on iPhone
Update Deroz app to the Latest Version for iOS
Uninstall and reinstall Deroz iPhone app
Update your iPhone to the latest iOS version

Fix Deroz on iPhone unable to connect to server/internet connection issues::

To resolve Deroz network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Deroz black/white screen (blank screen) on iPhone:

Follow the Deroz iOS app troubleshooting guide Here →

Deroz Android App Issues and Solutions

Fix Deroz not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Deroz app issues:

Force Stop the Deroz App
1. On android, goto "Settings" » click Deroz app. » click "Force Stop".

Update Deroz to the latest version on PlayStore

Clear Deroz App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Deroz app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Deroz.

Fix Deroz unable to contact server/ Deroz internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Deroz » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Deroz » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Deroz on android.

Solve Deroz black/white screens issue on Android:

Follow the Deroz android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Quyen Quyen Nguyen, developers of Deroz.

About this app

Dezor Movie Box & TV Show is the best app on Deroz store for managing your movie collection or inventory. Scan in or search for any movie you own or want and add them to your lists. Full of incredible features. * Easily tracking and schedule your time with upcoming movies & tv show, so you will never miss it. * Help you better with Note feature, you can add some note to a movies and watch it later. * You can add your favorite movies and TV series to Deroz's watch list or reminders. - Deroz is not for streaming/watching movies. - All movies information and images are from TMDB. org licensed under CC BY-NC 4.