Bikey App Status

Last Updated on 2023-08-11 by Cowboy SA

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Not working

60.0%

Account

20.0%

Crashes

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Bikey App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bikey App app on iOS and Android devices. Solve all Bikey App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bikey App iPhone Issues and Solutions

Bikey App iOS app crashes, not working, errors
Bikey App iOS app network issues
Bikey App on iOS has black/white screen

Bikey App Android App Issues and Solutions

Bikey App has errors/crashing/not working
Bikey App server network connectivity issues
Bikey App has black screen

Bikey App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bikey App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bikey App app crashes or not working on Iphone (iOS):

Close and restart the Bikey App app on iPhone
Update Bikey App app to the Latest Version for iOS
Uninstall and reinstall Bikey App iPhone app
Update your iPhone to the latest iOS version

Fix Bikey App on iPhone unable to connect to server/internet connection issues::

To resolve Bikey App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bikey App black/white screen (blank screen) on iPhone:

Follow the Bikey App iOS app troubleshooting guide Here →

Bikey App Android App Issues and Solutions

Fix Bikey App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bikey App app issues:

Force Stop the Bikey App App
1. On android, goto "Settings" » click Bikey App app. » click "Force Stop".

Update Bikey App to the latest version on PlayStore

Clear Bikey App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bikey App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bikey App.

Fix Bikey App unable to contact server/ Bikey App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bikey App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bikey App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bikey App on android.

Solve Bikey App black/white screens issue on Android:

Follow the Bikey App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cowboy SA, developers of Bikey App.

About this app

Dear VanMoof riders,   we have created a simple app to enable you to generate your unique digital key and keep riding even if the servers go down. We don’t capture any data, everything is saved securely on your phone so you can have a direct connexion to your bike if VanMoof services are down. Save your bike key on your phone and keep riding*. Just generate your local key and enjoy peace of mind again. BikeyApp is developed as an initiative from Cowboy during a one-day hackathon as we share the belief that every single bike deserves to be on the road.