Novelsago Status

Last Updated on 2024-07-09 by 心月房

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

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37.5%

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Common Novelsago Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Novelsago app on iOS and Android devices. Solve all Novelsago app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Novelsago iPhone Issues and Solutions

Novelsago iOS app crashes, not working, errors
Novelsago iOS app network issues
Novelsago on iOS has black/white screen

Novelsago Android App Issues and Solutions

Novelsago has errors/crashing/not working
Novelsago server network connectivity issues
Novelsago has black screen

Novelsago iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Novelsago app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Novelsago app crashes or not working on Iphone (iOS):

Close and restart the Novelsago app on iPhone
Update Novelsago app to the Latest Version for iOS
Uninstall and reinstall Novelsago iPhone app
Update your iPhone to the latest iOS version

Fix Novelsago on iPhone unable to connect to server/internet connection issues::

To resolve Novelsago network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Novelsago black/white screen (blank screen) on iPhone:

Follow the Novelsago iOS app troubleshooting guide Here →

Novelsago Android App Issues and Solutions

Fix Novelsago not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Novelsago app issues:

Force Stop the Novelsago App
1. On android, goto "Settings" » click Novelsago app. » click "Force Stop".

Update Novelsago to the latest version on PlayStore

Clear Novelsago App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Novelsago app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Novelsago.

Fix Novelsago unable to contact server/ Novelsago internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Novelsago » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Novelsago » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Novelsago on android.

Solve Novelsago black/white screens issue on Android:

Follow the Novelsago android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 心月房, developers of Novelsago.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Novelsago Website

Privacy Policy: https://www.novelsago.com/article/privacy

Developer: CHENZHOU QIRE INFORMATION TECHNOLOGY CO LTD

About this app

The platform gathers all kinds of excellent novels, covering romance, urban, werewolf, metaphysical and other genres, each novel has its own unique charm, providing users with the ultimate reading experience. 1. Romance: a collection of modern romance novels, ancient romance novels and crossover novels, the well-designed romantic stories can bring users beautiful love fantasies. 2. Urban novels: tells the struggle stories of urban employees, involving workplace, emotions, family and other aspects, reflecting the social values of urban people. 3. Werewolf novels: contain the most primitive impulses and instincts of werewolves, explore the bright side and dark side of human nature, and give readers psychological stimulation and satisfaction. 4. Our app is a professional online novel reading platform. Fantasy novels: build novel worldview and magic system, outline human nature through bizarre fantasy sentences, bring users endless fantasy fun.