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Stopped at Culvers in DePere, Wi Lawrence Drive #448. Waittress had dark long hair. She wouldn't speak up and mumbled. Had to ask her what she said way too many times. I have never had this trouble at the Culvers we go to in Watertown or Oconomowoc. On my ticket it says 3:22:32pm 4/11/26 Order # AAARUNLLAECL Employee Reg 2 it was the worst and we never have problems at Culvers till now. Just thought you shold know. There is a loyalty summary #4517260843767 I don't need anything from you other then you need to talk to her!!!!

Had a door dash order from Culver #1050 Every meal we received was missing coleslaw and tarter sauce. When you pay all this money for your food you expect the employee's to be able to put the appropriate items in your carry out. I called and asked them what they were going to do about this, and I heard the employee speaking to the manager and she said to just hang up on me. I called back 2 more time and they answered the first time and then they hung up on me again, and all I said was hello. I called back again and they put me to voicemail. This is totally unacceptable when you are spending 100.00.

Just received a email that I am concerned may not be legit. Am I to upgrade my account before Feb.28th or I will loose my points? Seems suspicious to me. Thank you, Jeannie 330-309-4025

I am trying to do a guest satisfaction survey, I visited a restaurant in Bemidji, MN. on 11/23 and 11/30, the survey doesn’t have Bemidji on it.

Visited your Mallory Lane store Nov. 8 ,approx 2:30 pm with college VB team , when I ordered I asked the counter person to place my name upon the order as well as the 16 other members of our group , was told that was not their policy ; being all placed as one order( for payment) we should wait ? 30 minutes later we were handed several large “go” bags , at which time we had to empty said bags , unwrap each item and handle every order to sort out (needlessly) 16 different orders !! Having years of food/beverage prior experience ; I was emphatically trained that expedited delivery was the key to customer satisfaction which translates to success in any business, especially “Fast-Food” locations. Needless to say I doubt any of our numerous sports teams will be considering Culver’s as a dining option while traveling. We have successfully recommended to several restaurants that they use our players jersey number in lieu of their name, because we had multiple players with the same name: 3 Chloe’s 2 Lexi’s 2 Hanna’s etc. maybe you should consider this as well; seems to work great at Chic-fil-a ,just a thought , no complaints on your product; have been a “single “ customer before but will not bring group ever again🤷🏼‍♂️

As a matter of information, my wife and I have been a Culver's satisfied customers for twenty (20) + years. We have been faithful customers at your Oswego, Yorkville, Plano, IL and many others . My concern is that you have built a solid brand with many loyal customers who used to enjoy the "Butter Burger sandwich". However, the portion you now serve is most disappointing. By dramatically downsizing the burger, you have seriously compromised what used to be a quality product. The portion is getting so small that it resembles a piece of sliced ham. I would rather pay more and get a portion of beef that is not overpowered by the condiments or a barely noticeable part of the sandwich. This strategy is tarnishing a brand that once stood for a quality sandwich at a fair price. I am sure that were you to do a market survey, mu guidance would have overwhelming support. I am sure that some senior Culver's employees can remember the phrase "Where's the beef? and Clara Peller. Next time we visit Culver's in Yorkville, I will play Clara Peller and ask "Where's the beef?