SuperQi Status

Last Updated on 2024-08-23 by THE INTERNATIONAL SMART CARD CO. LLC

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Common SuperQi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SuperQi app on iOS and Android devices. Solve all SuperQi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SuperQi iPhone Issues and Solutions

SuperQi iOS app crashes, not working, errors
SuperQi iOS app network issues
SuperQi on iOS has black/white screen

SuperQi Android App Issues and Solutions

SuperQi has errors/crashing/not working
SuperQi server network connectivity issues
SuperQi has black screen

SuperQi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SuperQi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SuperQi app crashes or not working on Iphone (iOS):

Close and restart the SuperQi app on iPhone
Update SuperQi app to the Latest Version for iOS
Uninstall and reinstall SuperQi iPhone app
Update your iPhone to the latest iOS version

Fix SuperQi on iPhone unable to connect to server/internet connection issues::

To resolve SuperQi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SuperQi black/white screen (blank screen) on iPhone:

Follow the SuperQi iOS app troubleshooting guide Here →

SuperQi Android App Issues and Solutions

Fix SuperQi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SuperQi app issues:

Force Stop the SuperQi App
1. On android, goto "Settings" » click SuperQi app. » click "Force Stop".

Update SuperQi to the latest version on PlayStore

Clear SuperQi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SuperQi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SuperQi.

Fix SuperQi unable to contact server/ SuperQi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SuperQi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SuperQi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SuperQi on android.

Solve SuperQi black/white screens issue on Android:

Follow the SuperQi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at THE INTERNATIONAL SMART CARD CO. LLC, developers of SuperQi.

About this app

Simplify your life with convenient features for money transfers, scan to pay, bill payments, and e-commerce, and more. • Secure Transactions: Enjoy peace of mind with our advanced security measures to protect your transactions. • Qi Bank Accounts Accessibility: Easily access and manage your Qi bank accounts. • Mini apps: Get set for the Super-App experience designed to enhance different aspects of your daily life and discover what apps are in this app. • Transfer Money Easily: Quickly transfer money between your cards or accounts and with other this app users with ease. • Scan to Pay: Just a QR scan to complete your transactions swiftly using your phone. • One-Tap Bill Payments: Instantly and securely pay your bills with just a tap. • Effortless Organization: Handily run and organize your daily essentials in one place. • Anytime, Anywhere Access: Manage your account and all other affairs from anywhere, anytime. • Locate this app Service point: Find the nearest this app service points around you. It’s your all-in-one lifestyle partner for seamless daily transactions. this app is Iraq’s Leading Super App from Qi.