Contact Broadway Direct Support
Company Name: Broadway Direct
About: Broadway at Your Fingertips.
The ultimate app for Broadway fans! Whether you're
planning your first visit or you're a Broadway regular, Broadway Direct is your
all-in-one solution for tickets, news, and everything you need to make your
experience unforgettable.
Broadway Direct Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Broadway Direct Website
Privacy Policy: https://broadwaydirect.com/privacy-policy/
Developer: Broadway Direct
3 Most reported problems 😔💔
Slow and unresponsive
by Litssy
I downloaded this app specifically for the giveaways they were promoting. Upon receiving the notification via text, I clicked on it and was taken to the app which did not respond. I had it open for literally 5 minutes before closing the app. I reopened the app a few times, even shut my phone off and restarted. The app still did not respond. The app eventually opened hours later but bc I already clicked the notification, there was no way to open up the giveaway link again. Disappointing app.
Cannot view account info in app
by Revelation 218
When using the app, when you select account it buffers in a continuous circle and never opens.
Still have to input all your information
by Kkolbuc
I thought this would solve Broadway Direct’s issue of having to input all your information for every performance you enter since you’re making an account now that remembers all that stuff, but NOPE! Decent interface but still super user unfriendly and tedious.
Have a Problem with Broadway Direct? Report Issue
Why should I report an Issue with Broadway Direct?
- Pulling issues faced by users like you is a good way to draw attention of Broadway Direct to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Broadway Direct customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Broadway Direct.
