Contact Arro Support

by Elo6109

1. Yes they perform a hard inquiry 2. Yes they take, keep and use personal information 3. The app works as if it were developed by a high school technology class 4. The bank backing the company is at best barely a bank. The bank has a less than good rating 5. They absolutely do not report any good things about your payments 6. They will double down on negative impacts to your credit People please research this company before trying them. I will gladly publicly apologize and take this review down, as I am writing this review—I have received emails about the new inquiry on my credit. Guess who from!!! Finally, the Support team will lie and blame you or anyone but themselves for anything negative. Like my good ol’ Pappy used to say if it too good to be true—it is not true. It is sad because I was in awe that someone would try to help the downtrodden and pick them up when they are down but these cats only want you to stay down very sad day for America!!!

A hard inquiry was performed! I sent the documents and was told again I was wrong so it is out of my hands. I am completely done dealing with you guys. You hurt my credit and then lied about the issue. Mistakes happen but when you try to hide it you lose my respect. I will not reach out and if you want to talk to me you have my information.

by Nolan Spiva

If you don’t feel CONFIDENT that you will be approved, do NOT apply. First I gave them my social, that wasn’t enough to tell me I’m not approved. Then my bank, hmm still not enough. Let’s get pictures of the front and back of your drivers license. Ahhhh DANG not enough info! I’ll tell you what, take a selfie really quick! Nice! We aren’t going to be able to approve you today, sorry! Absolute waste of time. Why did they need a picture of me as will as my drivers license to know wether or not I will be approved?? Tell me when you see my bank and credit.

Auto response trash or just ignorance? They reply that they NEED a picture of me and my drivers license to know wether or not I’m approved… Don’t do it unless you’re sure. They say no credit required, it’s not true. There is always fine print. They have my bank info…. And I have no affiliation with them. That’s not weird at all…

by Tippooh84

First I had issues with actually signing up per online states I’m approved then trying to actually sign up to go through the process 👎🏽👎🏽👎🏽 I reached out to support for assistance to help with sign. After 2weeks I received a response that I wasn’t approved 🤨 how can I not be approved if i didn’t even complete sign up with bank account linking or anything 😠😠 this is probably the absolute worst app and customer service I have ever experienced. At this point I believe that the denial was sent to avoid actually trying to help resolve the app issue which many appear to be experiencing bc again how can I get denied if I never completed the initial sign up 🤨🤨🧐 with this experience alone, ima just take it as a sign to not proceed with this company, I would hate to be an established customer and be given the run around