Around Us Status

Last Updated on 2024-09-05 by Digsty

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Common Around Us Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Around Us app on iOS and Android devices. Solve all Around Us app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Around Us iPhone Issues and Solutions

Around Us iOS app crashes, not working, errors
Around Us iOS app network issues
Around Us on iOS has black/white screen

Around Us Android App Issues and Solutions

Around Us has errors/crashing/not working
Around Us server network connectivity issues
Around Us has black screen

Around Us iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Around Us app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Around Us app crashes or not working on Iphone (iOS):

Close and restart the Around Us app on iPhone
Update Around Us app to the Latest Version for iOS
Uninstall and reinstall Around Us iPhone app
Update your iPhone to the latest iOS version

Fix Around Us on iPhone unable to connect to server/internet connection issues::

To resolve Around Us network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Around Us black/white screen (blank screen) on iPhone:

Follow the Around Us iOS app troubleshooting guide Here →

Around Us Android App Issues and Solutions

Fix Around Us not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Around Us app issues:

Force Stop the Around Us App
1. On android, goto "Settings" » click Around Us app. » click "Force Stop".

Update Around Us to the latest version on PlayStore

Clear Around Us App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Around Us app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Around Us.

Fix Around Us unable to contact server/ Around Us internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Around Us » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Around Us » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Around Us on android.

Solve Around Us black/white screens issue on Android:

Follow the Around Us android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Digsty, developers of Around Us.

About this app

Zoom in to display more details and less popular but more specialized points of interest. - 3D View: Display monuments in 3D fullscreen in a large number of locations worldwide. - Essential selection: this app highlights the essentials to optimize your discovery time. - Multilingual content: Enjoy automated summaries of Wikipedia articles in major languages, accessible to everyone. - Low carbon footprint: this app is developed in Go, requiring very little CPU and memory. - No registration: Access content without identifying yourself and enjoy a completely open service. Enjoy a discovery experience without spending a fortune on costly and time-limited paper guides. - Interactive map: Explore popular places on the map, with bubbles sized proportionally to their popularity. this app is a free, interactive, and easy-to-use global tourist guide designed to help you discover monuments and natural sites around you. We hope you enjoy using this app as much as we have enjoyed creating it.