NYC Transit app not working? crashes or has problems?

NYC Transit Status

Published by Transit Now ltd on 2023-12-13

Live bus and train times, step-by-step navigation, stop announcements, service
alerts and more - all in one app. ► Live directions – plan your trip with
up to five ways to your destination ► Share your journey details with friends
and family - they don't even need the app! ► Get Off Alerts – we'll let you
know when it's time to transfer ► Live countdown boards for buses and
trains ► See exactly where you bus or .

I have a problem with NYC Transit

Are you having issues? Select the issue you are having below and provide feedback to NYC Transit.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 5 Comments

By patricia reiben 1 year ago

not showing my current location and minutes till arrival of buse busses or trains

By Mohandat samlall 1 year ago

Please fix transit app not working and free subscription I want always near and far bus lines and subway lines

By Mohandat samlall 1 year ago

Transit does not always work

By Mohandat samlall 1 year ago

Royale app not working

By Joseph 2 years ago

New York City is recognized as an option on the Transit Card.

Common dislikes about NYC Transit app

- Doesn't keep last searched trip's information on the home screen

- GPS count down for bus arrival is inaccurate

- Misses major stops or lacks trains at other major stops

Have a Problem with NYC Transit: MTA Subway & Bus? Report Issue

Common NYC Transit Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NYC Transit app on iOS and Android devices. Solve all NYC Transit app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NYC Transit iPhone Issues and Solutions

NYC Transit iOS app crashes, not working, errors
NYC Transit iOS app network issues
NYC Transit on iOS has black/white screen

NYC Transit Android App Issues and Solutions

NYC Transit has errors/crashing/not working
NYC Transit server network connectivity issues
NYC Transit has black screen

NYC Transit iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NYC Transit app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NYC Transit app crashes or not working on Iphone (iOS):

Close and restart the NYC Transit app on iPhone
Update NYC Transit app to the Latest Version for iOS
Uninstall and reinstall NYC Transit iPhone app
Update your iPhone to the latest iOS version

Fix NYC Transit on iPhone unable to connect to server/internet connection issues::

To resolve NYC Transit network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NYC Transit black/white screen (blank screen) on iPhone:

Follow the NYC Transit iOS app troubleshooting guide Here →

NYC Transit Android App Issues and Solutions

Fix NYC Transit not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NYC Transit app issues:

Force Stop the NYC Transit App
1. On android, goto "Settings" » click NYC Transit app. » click "Force Stop".

Update NYC Transit to the latest version on PlayStore

Clear NYC Transit App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NYC Transit app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NYC Transit.

Fix NYC Transit unable to contact server/ NYC Transit internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NYC Transit » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NYC Transit » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NYC Transit on android.

Solve NYC Transit black/white screens issue on Android:

Follow the NYC Transit android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Transit Now ltd, developers of NYC Transit.

Verified email

Contact e-Mail: [email protected]

28.57% Contact Match

Developer: MyTransit™

E-Mail: [email protected]

Website: Visit NYC Transit Website

About this app

Live bus and train times, step-by-step navigation, stop announcements, service alerts and more - all in one app. ► Share your journey details with friends and family - they don't even need NYCTransit ! ► Schedule alarms and get reminders before your bus or train arrives. We love feedback! Please note that NYCTransit requires data access and works best with GPS / location on. Continued use of GPS running in the background can dramatically decrease battery life. Get in touch with us at talk@travelwhiz. app or follow us on Twitter at @TalkToWhiz. Background GPS is only used when you have a Get Off Alert turned on.