Contact McLuck Casino Support

by Jonisw

I won the mcjackpot SC wheel and the website glitched. The menu for the mcjackpot wheel disappeared. I contacted support and they said there was nothing they could do due to me not recording or taking a screenshot of when it said congratulations. I listened to their advice and attempted troubleshooting. Still no luck. Still no resolution from customer support. They pretty much said sorry you’re a liar. I frustrated and played all
My winnings to see if idk maybe everything would glitch back or the wheel would pop back up. Of course that didn’t work. I told customer service if the system is 100% reliable and truly awards all winnings/features why would a screenshot fix the issue. I gave them the exact time, game, date, and amount my SC spin was when the mcjackpot popped up. I asked if they could simply put my SC balance to were it was when I “allegedly” won the mcjackpot spin and they said no. I asked so that’s the resolution here? They said to keep playing to see if I can win the mcjackpot wheel spin again. Are you freaking kidding me? If you’re going to play this game by this developer I highly recommend you video record all your spins. Apparently that’s the only way to prove anything. Anything else you’re a liar.

by Tyharvat05

This dang place will scam you I would stay far away from this place after speaking to a agent I was explaining my issue in regards that I have deposited a lot of money but didn’t even win anything big every spin I had was a loss and that’s just checking games out not just one and after speaking with jazel and Charlene I was told by them that the system is fair when playing for real and in gold coins but why am I losing with real money but when I switch to gold coins that’s when I win and see bonuses after the Charlene told me that playing for gold coins makes things more engaging so my question is how is this fair when you just told me that the system that they use is built on fairness on both real and fake but I’m losing on the real and winning on the fake let that make since I have screenshots of the whole conversation

by Bobbi71!

Updated: my previous review still stands true. I gave it another shot to see if the gameplay was improved. Definitely not! I decided this time to play a “Live Dealer” game, Buffalo Blitz. The live games enable chats. The chats stood by my previous review and also added that Free Games were few and far between, making the game play experience no longer enjoyable. Some stated it had worsened (if that’s possible), since the New Year. There are better options out there.

If you were able to actually win sometimes, even a little, it would make it fun. I’m an avid social casino gamer and it’s brutal. If you want to play for fun, go for it. But DO NOT buy the sweepstakes coins. Total scam. Do yourself a favor and go buy some scratch offs if you’d like to actually win something!