Contact Unibet PA Support

by Uni Is Booty

Unless you’re a fan of losing the money at a rapid and continuous pace. Then this is your app. If you like money and enjoy playing stay far far away from this god awful rigged app. Ever since I withdrew some money from my balance I instantly went on an epic losing streak that has continued on for over a month now of me just straight losing and handing over my body time after today. They’re going to tell you it’s fair and regulated but that couldn’t be further from the truth because if it was regulated then they should have done something about this along time ago. I got to the point where it took every single bit of fun there was one playing the game and just completely ruined it for me I’ll essentially stealing money from me. I could go on for days about all the different ways that prove it’s rigged and wildly unrealistic. I’ve lost over $1000 just this week and seems as though it’s getting worse and worse. I never thought a game could be so bad that I would be literally forced to delete my account because of how unfair and rigged the app is. I don’t know how it’s not illegal for them to write people off like this but I am considering taking legal action and going over my game history with an attorney and figure out what the next step of action should be because I am tired of just constantly being screwed over

by Sporty444

Not a disgruntled loser here...didn’t even make a deposit. After reading the horror stories in other reviews (thought it was just people upset they lost) I decided to be cautious and get all my ducks in a row before making a deposit. Not only is the verification process overly complicated (they will reply to this with “to ensure the security and safety” but somehow literally every other PA book has a better easier and more transparent process) it is obviously designed to hold money as long as possible. Additionally, on the deposit page even if you select a risk free bet bonus, it keeps defaulting back to the casino bonus. (I never made the deposit, but this explains why people keep complaining that the wrong bonus was selected). Lastly on this subject...apparently the BONUS takes up to 72 hours to credit (likely they are looking for reasons they don’t have to apply it). You all should be aware EVERY other risk free promotion in every state credits instantly if you lose.

Look, I’m sure they aren’t “stealing money” or anything like that (it’s too regulated) BUT in terms of customer service, quick banking, a sense of security and having a stress free experience UniBET is by far the worst option in the commonwealth.

by Triplewwwwww

Love the gameplay and games were top notch. Some good free money bonuses also get emailed from time to time. Had a major issue where in the bonus round playing $6.75/spin and the game errors on the bonus round paying out 5x payout. Site apologies and gives me the remaining spins x’s $6.75 which was a bit over $30. However no explanation on why the game didn’t restart on the bonus round and no consideration that the payout for even a small prize on that play level with multiplying would have been $50 spin or higher. This was intolerable and closed account.

*update did get a message April 2022 from Unibet that response is in comments. General message saying we play by rules, ensure fair game play, use trusted software developers, blah blah blah standard response. Bottom line is they offered me $30 on a bonus round that they blamed the software “malfunctioning”. Basically the value of remaining spins. Case was turned into the PA gaming board and still waiting to see if they do anything about the unfortunate software glitch.