FYRST Status

Published by Postbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG on 2024-05-08

The FYRST App enables you to keep your finances under control. Anytime,
anywhere, on your iPhone or iPad.

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Common FYRST Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FYRST app on iOS and Android devices. Solve all FYRST app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FYRST iPhone Issues and Solutions

FYRST iOS app crashes, not working, errors
FYRST iOS app network issues
FYRST on iOS has black/white screen

FYRST Android App Issues and Solutions

FYRST has errors/crashing/not working
FYRST server network connectivity issues
FYRST has black screen

FYRST iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FYRST app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FYRST app crashes or not working on Iphone (iOS):

Close and restart the FYRST app on iPhone
Update FYRST app to the Latest Version for iOS
Uninstall and reinstall FYRST iPhone app
Update your iPhone to the latest iOS version

Fix FYRST on iPhone unable to connect to server/internet connection issues::

To resolve FYRST network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FYRST black/white screen (blank screen) on iPhone:

Follow the FYRST iOS app troubleshooting guide Here →

FYRST Android App Issues and Solutions

Fix FYRST not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FYRST app issues:

Force Stop the FYRST App
1. On android, goto "Settings" » click FYRST app. » click "Force Stop".

Update FYRST to the latest version on PlayStore

Clear FYRST App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FYRST app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FYRST.

Fix FYRST unable to contact server/ FYRST internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FYRST » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FYRST » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FYRST on android.

Solve FYRST black/white screens issue on Android:

Follow the FYRST android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Postbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG, developers of FYRST.

100% Contact Match

Developer: Postbank - eine Niederlassung der Deutsche Bank AG

E-Mail: [email protected]

Website: Visit FYRST Website

About this app

Anytime, anywhere, on your iPhone or iPad. - Take care of your (instant) transfers, administer your standing orders or future date transfers. - Conveniently approve orders via BestSign or Face ID. - Find branches, service terminals or ATMs around you easily and intutively. - Have a look at our product shop and discover interesting banking products. - Use the Service Center to easily keep you banking products and customer data up to date. As a bank, we assign top priority to data protection: We remain transparent and protect your data against unauthorised access by third parties. We’ll regularly extend the functionality of FYRST in the next few months. We protect your data! The this app App enables you to keep your finances under control. Further details on data protection are available in the notification section of the Postbank App or here in FYRST Store under “Privacy Policy”.