Moon Board Status

Last Updated on 2025-06-24 by Moon Climbing Ltd

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Most reported problems

Not working

100.0%

Common Moon Board Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Moon Board network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Moon Board App
1. On android, goto Settings » Moon Board » click [Force Stop]

Clear Moon Board App Cache and Data:
1. On android, goto Settings » Apps » Moon Board » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Moon Board.

On android, goto Settings » Apps or Manage Apps tab.
Click Moon Board » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Moon Board » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Moon Board

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Developer: Moon Climbing Limited

Feb 13, 2026, 07:03 AM
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