Moon Board Reviews

Moon Board Reviews

Published by on 2024-10-23

🏷️ About: The new MoonBoard App is designed to support the new redesigned MoonBoard website and both standard and LED MoonBoards. What is the MoonBoard App? Our new MoonBoard App brings all the benefits of the MoonBoard website to the user’s smart phone or tablet.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
41.1%

🙄💅🫥 Neutral
40.6%

😎👌🔥 Positive experience
18.3%

~ from Justuseapp.com NLP analysis of 27 combined software reviews.



Read 44 Customer Service Reviews 👿🤬😡😠💢😤

1.9 out of 5

So busted every update

2024-03-21

Such a good product and concept but MoonBoard side constantly crashes and loses information after every update.

Project glitch

2024-03-01

If I make a problem a project I’m unable to turn it into a solved problem, it just stays a project. Pls fix

Still doesn’t work on IOS

2024-03-31

Reset app and got latest version. My old app still works.

Mostly broken

2024-05-02

More intuitive to use than the old app, but completely broken after closing MoonBoard (have to restart my phone every time I want to open MoonBoard ). At least allow us to use the old app until all the bugs (or at least *some* of the bugs in this case) have been ironed out.

Download for each use

2024-06-01

I this app about 4 times a week. The old app no longer lets me log climbs so I have to download the new app each time I go to the gym. Also cannot switch to V scale, but I can overlook that if the loading issue is resolved. Seems like a common problem that needs to be fixed!

Would be nice if I could sign up

2024-04-22

Submit button greyed out ¯\_(ツ)_/¯

Impressively buggy

2024-06-01

1. If you log a climb, then next time you swipe forward it goes forward by 2 problems.
2. when pulling down to refresh in problem list, often gets stuck at loading screen

Needs fixing

2024-06-01

Can’t log any climbs, dudeeeee. Some of my climbs I put up also aren’t showing up on the updated app. Please re-enable the old app while you sort all these bugs out so we have something that functions and can track our training.

Worse than the old app

2024-02-21

Crashes all the time. Leaderboard doesn’t work half the time. No search by hood feature. Bring back the old app.

Broken

2024-02-21

How does MoonBoard keep getting worse?!

Update 2024 is a disaster

2024-04-29

Do you remember the old spinning wheel of death on 90s computers? MoonBoard is now that. I’m having to reinstall every session, often more than twice. This is silly.

This is hands down the worst App

2024-03-21

Don’t waste your time. MoonBoard is worthless. Logged you out constantly doesn’t keep track of send absolute garbage.

Who asked you to completely butcher the app?

2024-08-30

No issue for YEARS. Now I’m getting kicked to reauthenticate?

Nonsense. What you had over the other boards was the power of MoonBoard , you now longer have that claim.

Rating is actually a 0/10. Lost years of tracking because Ben needed to make another buck.

Not User Friendly and Doesn’t Work Well

2024-08-30

MoonBoard doesn’t work well when loading climbs. The filters are incorrect, showing me 40 degree climbs when I have it set to 25. Logging sends is clunky. Very slow to load.

Poor UX and reliability

2024-09-14

MoonBoard suffers from a host of unintuitive ways to interact with it, from navigation to adding a new climb. It works as a minimum viable product, but certainly falls short of similar app experiences.

To compound these issues, I find that I am regularly dealing with technical issues that prevent me from logging climbs or even looking at the leaderboard. Generally deleting and reinstalling solves this, but talk about a modern software experience.

Terrible, doesn’t let me sign in

2024-09-14

Decided to this app for the first time in a while, when I tried to log a climb MoonBoard logged me out and wouldn’t let me sign back in. I tried deleting and reinstalling MoonBoard but the login button stays grayed out and won’t let me press it. Looks like I’m going back to the TensionBoard ✌️.

Logbook Gone??

2024-03-21

I updated, and now nothing is logged???

GARBAGE APP

Bruh

2024-03-21

gotta be one of the buggiest apps of all time

Such bad UI

2024-03-21

Stop making new boards and please work on a better app.

Auto disconnect

2024-04-27

Y'all really released a new app without adding the auto disconnect feature thats standard on all the other board apps? This feature should have been a priority for the new release.

Beta Videos not showing up

2024-04-27

The link between MoonBoard and the beta videos seems to not be working. No new beta videos in a long time. Also what happened to bookmarks? That was the ultimate todo list. Also my “favorites” seem to constantly be getting purged.

Lots of issue that need to be fixed

Pitiful.

2024-04-11

Please make the "build a problem" not automatically change the lights whenever a hold is selected. There are settings for every other mode. This is a major degradation from the previous app. It makes it completely impossible to set routes when a group is climbing. -- People, not just gyms and businesses, have spent so much money to build this board in their garages and this poorly built application is the only way to turn the lights on. You need any reasonable kind of testing in place before repeatedly releasing uniquely broken versions over and over.

So many glitches

2024-04-27

Like a lot of other comments said, 80% of the time it won’t load past the logo so MoonBoard isn’t even usable. I also can’t log any climbs when I do get into MoonBoard which is also frustrating since I can’t track anything. I can click to add to my log and fill out all the info but it won’t register.

There’s also some issue where I can’t reset my password after trying to delete and redownload MoonBoard to get it to work. Not sure if it’s because a “hide my email” address autofilled in when I was creating my account but I’ve tried multiple times to reset my info and no emails are being sent to me (yes, I checked the junk and spam folders as well).

Lots of bugs on non-essential parts

2024-04-29

Lots of bugs:

-ranking does not work: says climber not ranked for this setup. No clear indication of how to change this.
-viewing problems set by others: does not show their problems, only shows a a random list of benchmarks or problems.
-searching for gym: only shows exact match of name, and not if you click enter, only when still typing.
-freezes when you pull down to reload list of climbs.

Has some bugs to fix

2024-04-27

Having a similar issue as others where MoonBoard opens and works fine once. But reopening MoonBoard after closing it will hang on the loading screen. It can be fixed by reinstalling MoonBoard but hopefully this issue gets fixed eventually.

Otherwise MoonBoard is a nice step up from the previous version.

Long way to go

2024-04-27

MoonBoard looks wonderful; less rough than the last version. The biggest issues I have are the settings that revert themselves after I close MoonBoard . Examples are climbs that I have favourited and then they are undone after relaunching, and light/dark themes reverting as well.

PLEASE PLEASE PLEASE add connectivity for multiple phones at once like Kilter.

Won’t open after closing once

2024-04-27

In order to open MoonBoard I need to redownload it every single time. Looks like a common issue that I hope is resolved soon. Beyond that the functionality of MoonBoard is much better.

Please Fix

2024-03-28

Love the this app and I liked the old app. This new version doesn’t seem to have a conversion from font scale to V scale which is weird because the old app did. Also I’m having trouble even opening MoonBoard . It just gets stuck on the opening screen and I can’t look at climbs

Not ready for prime time

2024-04-27

I love my moon board but MoonBoard was not tested enough before disabling the old app. I lost all my logged climbs. Password reset feature doesn't work and it crashes often. When working, it does seem to operate quicker and more smoothly than the old app, hence two stars rather than one.

Still no multi user function

2026-07-28

I was reluctantly hopeful to see that this app had a new app today. But my worries were validated when I realized it did not solve the most glaring problem with MoonBoard : lack of support for multiple users at once. It is still a massive pain to hand off Bluetooth control between users, making it very annoying to session with even one other person. I really hope they add this feature because come on, this was solved by Kilter and Tension ages ago

Multi use

2026-08-28

Love the board. But why is it so hard to fix the light pairing so that multiple people can switch between their climbs? Please update this!

Please stop switching users when looking at other problems.

2024-08-30

MoonBoard shouldn’t switch to the other user when swipe problems or open other problems. It should be more intentional to switch back like pressing the light button again. I’ve accidentally changed the problem on people twice when they’re climbing.

I know in the settings I can turn off light when swiping and tapping on problem but I actually like those features when I am not interrupting someone else’s climbing.

Crashed

2026-10-20

Tried viewing my ranking and MoonBoard got stuck on a loading screen, after shutting off my phone and restarting app it wouldn’t stop loading and I couldn’t get in. Had to redownload it for it to work

Stuck On Splash Screen

2026-12-01

Installed MoonBoard and was able to log in using existing account. The next time I opened MoonBoard it never got past the splash screen. Had to uninstall and reinstall to get it to work. Tried opening MoonBoard again the next day and same issue. Please fix soon since ticking no longer works in the old app.
Beyond that, the new UI looks a bit nicer.

Improvement but need to allow for multiple phones

2027-01-02

MoonBoard is a real improvement but was missing the one feature I was hoping they’d finally build out. The moon board is still very painful to use with multiple people since only one person can control the lights. Absolutely need to pull in a feature similar to other board apps where multiple people can connect and each person can choose to override the lights so 2+ people can quickly switch their problems.

An upgrade, but could be better.

2024-09-14

Huge upgrade from previous app, but still room for much improvement. Rankings take a while to update after sending new benchmarks cause sometimes it’ll take a whole day for new sends to be reflected. The bluetooth switching feature would be great to have as well. There’s no way to filter out benchmarks (that I’m aware of), so if that feature could be added as well that would be great so I can try some non-benchmarks without having to scroll a bunch.

Definitely an improvement, definitely needs work

2027-02-10

The new this app app is much nicer than the old app but oh boy does it have some issues.

Typically I can’t open MoonBoard with it hanging on the opening logo screen and I’m not able to use MoonBoard without restarting my phone. And often I am plagued with 500 code errors when searching and login climbs.

Once these issues are fixed it’s an easy 5!

Lights!

2027-03-14

Hey guys! Good app, still can’t share lights!

Keeps Freezing

2024-07-27

I keep trying to open MoonBoard but it doesn’t work and gets stuck on the loading page.

UPDATE:

bug fixed - works great!

Awesome

2027-05-27

Nice upgrade but sometimes after closing it won’t open unless I delete and redownload MoonBoard .

Issues fixed

2024-02-02

Issues from previous versions are fixed. this app reigns supreme once again

More stable with update

2027-07-29

With the new update it MoonBoard opens just fine now! I have encountered a small glitch - if I log a climb of a certain grade and then switch in the filters to a different grade, the climbs logged earlier still show up. Outside of that MoonBoard feels like a huge upgrade!

BZG here…

2024-07-27

Absolutely amazing app! Lets me climb all the good climbs that I crave and need. I will be top of the moon board one day!

Moonboard 4 life

2024-04-11

Best app and board ever!



Is Moon Board Safe? 🤗🙏


Yes. Moon Board is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 27 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for Moon Board Is 30.8/100.


Is Moon Board Legit? 💯


Yes. Moon Board is legit, but not 100% legit to us. This conclusion was arrived at by running over 27 Moon Board User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Moon Board Is 99.1/100..


Is Moon Board not working? 🚨


Moon Board works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Moon Board? Post a Review




Features

Our new LED system gives users access to tens of thousands of MoonBoard problems in just a click and a swipe, making the MoonBoard training facility even more user-friendly and accessible than ever before.

The MoonBoard LED system brings easy identification of problems to the MoonBoard.

Our new MoonBoard App brings all the benefits of the MoonBoard website to the user’s smart phone or tablet.

The new MoonBoard App is designed to support the new redesigned MoonBoard website and both standard and LED MoonBoards.

The user can choose the MoonBoard hold set up used on their wall.

Beneath each MoonBoard t-nut position is an LED light, which is controlled by our MoonBoard App via bluetooth.

Keep a log of all your MoonBoard sessions and monitor progress.

The new V2 LED control box can illuminate the LEDs above and below the holds making it easier to locate the next hand or foot hold during climbing.

Create multiple lists of problems (e.g. warm ups, favourites, projects, training routines.

When the user selects a problem on the App, the holds that make up that problem are illuminated by their corresponding LED lights.

Multiple climbers can pair and control the LED system at the same time.

It also includes several new features.

  Customer Service/Support
Developer:
Moon Climbing Ltd

Contact e-Mail:

Website: