Mio app not working? crashes or has problems?

Mio Status

Last Updated on 2024-03-13 by Bluush Inc

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Common Mio Problems & Solutions. Troubleshooting Guide

Table of Contents:

Mio iPhone Issues and Solutions

Mio iOS app crashes, not working, errors
Mio iOS app network issues
Mio on iOS has black/white screen

Mio Android App Issues and Solutions

Mio has errors/crashing/not working
Mio server network connectivity issues
Mio has black screen

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Mio iPhone Issues and Solutions

How to fix Mio app crashes or not working on Iphone (iOS):

Close and restart the Mio app on iPhone
Update Mio app to the Latest Version for iOS
Uninstall and reinstall Mio iPhone app
Update your iPhone to the latest iOS version

Fix Mio on iPhone unable to connect to server/internet connection issues::

To resolve Mio network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Mio Android App Issues and Solutions

Fix Mio not working on Android, crashes, errors or is unresponsive:

Force Stop the Mio App
1. On android, goto Settings » Mio » click [Force Stop]

Update Mio to the latest version on PlayStore

Clear Mio App Cache and Data:
1. On android, goto Settings » Apps » Mio » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Mio.

Fix Mio unable to contact server/ Mio internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Mio » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Mio » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mio

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