Imagerie app not working? crashes or has problems?

Imagerie Status

Last Updated on 2019-02-21 by Fleurus Editions

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Common Imagerie Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Imagerie app on iOS and Android devices. Solve all Imagerie app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Imagerie iPhone Issues and Solutions

Imagerie iOS app crashes, not working, errors
Imagerie iOS app network issues
Imagerie on iOS has black/white screen

Imagerie Android App Issues and Solutions

Imagerie has errors/crashing/not working
Imagerie server network connectivity issues
Imagerie has black screen

Imagerie iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Imagerie app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Imagerie app crashes or not working on Iphone (iOS):

Close and restart the Imagerie app on iPhone
Update Imagerie app to the Latest Version for iOS
Uninstall and reinstall Imagerie iPhone app
Update your iPhone to the latest iOS version

Fix Imagerie on iPhone unable to connect to server/internet connection issues::

To resolve Imagerie network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Imagerie black/white screen (blank screen) on iPhone:

Follow the Imagerie iOS app troubleshooting guide Here →

Imagerie Android App Issues and Solutions

Fix Imagerie not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Imagerie app issues:

Force Stop the Imagerie App
1. On android, goto "Settings" » click Imagerie app. » click "Force Stop".

Update Imagerie to the latest version on PlayStore

Clear Imagerie App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Imagerie app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Imagerie.

Fix Imagerie unable to contact server/ Imagerie internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Imagerie » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Imagerie » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Imagerie on android.

Solve Imagerie black/white screens issue on Android:

Follow the Imagerie android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fleurus Editions, developers of Imagerie.

About this app

Cette application permet, grâce à son menu en forme de carrousel, de donner vie à la couverture et aux 3 dernières pages du livre en enrichissant son contenu avec des activités ludo-éducatives interactives, des jeux et des quiz, des sons, des animations et des vidéos. L'application "L'this app des pourquoi interactive" fonctionne avec le livre pour la jeunesse "L'this app des pourquoi" publié par Fleurus Editions en avril 2018. L'this app des pourquoi interactive propose ainsi une vidéo surprenante sur les requins, une animation qui vous dit tout sur les nuages et un délirant jeu de quiz inversé. Tout un programme pour l'éducation et l'amusement des enfants ! Découvrez toutes les imageries interactives Fleurus : L'éveil, La lecture, La ferme, Poney et cheval, Dinosaures et préhistoire, Engins de chantier, Pompiers, Animaux, Corps humain, Espace, Chevaliers, Arts, Automobile, Comment, Pirates, La Bible, Musique, Quand, Trains, La mer, Grande Ecole, Pourquoi.