Demosphere Status

Last Updated on 2024-10-09 by Demosphere International, Inc

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9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Not working

66.7%

Crashes

33.3%

problems reported in the last 24 hours

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Common Demosphere Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Demosphere app on iOS and Android devices. Solve all Demosphere app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Demosphere iPhone Issues and Solutions

Demosphere iOS app crashes, not working, errors
Demosphere iOS app network issues
Demosphere on iOS has black/white screen

Demosphere Android App Issues and Solutions

Demosphere has errors/crashing/not working
Demosphere server network connectivity issues
Demosphere has black screen

Demosphere iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Demosphere app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Demosphere app crashes or not working on Iphone (iOS):

Close and restart the Demosphere app on iPhone
Update Demosphere app to the Latest Version for iOS
Uninstall and reinstall Demosphere iPhone app
Update your iPhone to the latest iOS version

Fix Demosphere on iPhone unable to connect to server/internet connection issues::

To resolve Demosphere network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Demosphere black/white screen (blank screen) on iPhone:

Follow the Demosphere iOS app troubleshooting guide Here →

Demosphere Android App Issues and Solutions

Fix Demosphere not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Demosphere app issues:

Force Stop the Demosphere App
1. On android, goto "Settings" » click Demosphere app. » click "Force Stop".

Update Demosphere to the latest version on PlayStore

Clear Demosphere App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Demosphere app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Demosphere.

Fix Demosphere unable to contact server/ Demosphere internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Demosphere » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Demosphere » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Demosphere on android.

Solve Demosphere black/white screens issue on Android:

Follow the Demosphere android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Demosphere International, Inc, developers of Demosphere.