Contact DayBetter

Contact DayBetter Support


Company Name:

About: DayBetter is an app to help you manage your smart light and smart device. -
Find and connect new device.


 
  2026-04-30

DayBetter Customer Service 💢

Hard-to-find customer service info can be a red flag. Is DayBetter Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SHENZHEN DAYBETTER OPTO-ELECTRONICS CO., LTD.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit DayBetter Website

Privacy Policy: https://daybetter.smartthingsapp.com/doc/PrivatePolicy/1/EN

Developer: smart home iot





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5 Most reported problems 😔💔

3.2 out of 5
Timothy Dalton
2025-10-06

Ordered lights from Amazon on order #111-9630439-6859403. Second spool of lights do not work

Dennis Kurrell
2025-06-23

We have purchased 11 DayBetter light strips in the last 2 years. All but 1 power supply has gone bad. Model # DB-1206000. How do we get them replaced ? That's 10. Please respond asap. Thank you very much !! Dennis

Scam

2024-09-02

by Mmmmmmmmkkkkkuiiiilllgtj

I couldn’t connect my lights at all the packaging didn’t even come with a remote the lights are on but i can’t even turn the off or change the color because the app doesn’t work, and when i tried to contact the help assistance it didn’t respond so now i have lights that are stuck in and don’t change color!

Didn’t turn on

2024-09-03

by Cool Ok Nerd

It didn't work, I connected everything, the app, permissions, and the adapter. I did everything but still nothing.

Wow

2024-09-04

by Nvueyve D

nothing works the remote doesn’t work the app doesn’t work. The lights have power if you hover over the sensor you can tell they have power but just don’t work. Smh




Have a Problem with DayBetter? Report Issue




Why should I report an Issue with DayBetter?

  1. Pulling issues faced by users like you is a good way to draw attention of DayBetter to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DayBetter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DayBetter.


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