Voi Status

Last Updated on 2024-07-26 by Codeway Dijital Hizmetler Anonim Sirketi

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Common Voi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Voi app on iOS and Android devices. Solve all Voi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Voi iPhone Issues and Solutions

Voi iOS app crashes, not working, errors
Voi iOS app network issues
Voi on iOS has black/white screen

Voi Android App Issues and Solutions

Voi has errors/crashing/not working
Voi server network connectivity issues
Voi has black screen

Voi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Voi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Voi app crashes or not working on Iphone (iOS):

Close and restart the Voi app on iPhone
Update Voi app to the Latest Version for iOS
Uninstall and reinstall Voi iPhone app
Update your iPhone to the latest iOS version

Fix Voi on iPhone unable to connect to server/internet connection issues::

To resolve Voi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Voi black/white screen (blank screen) on iPhone:

Follow the Voi iOS app troubleshooting guide Here →

Voi Android App Issues and Solutions

Fix Voi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Voi app issues:

Force Stop the Voi App
1. On android, goto "Settings" » click Voi app. » click "Force Stop".

Update Voi to the latest version on PlayStore

Clear Voi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Voi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Voi.

Fix Voi unable to contact server/ Voi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Voi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Voi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Voi on android.

Solve Voi black/white screens issue on Android:

Follow the Voi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Codeway Dijital Hizmetler Anonim Sirketi, developers of Voi.

About this app

Should you choose to, you can make an in-app purchase to create your own persona and subscribe to this app Premium to get unlimited creations for your custom personas. It's time to unleash your creativity! this app offers a free version where you can have fun creating AI avatars with ready-to-use personas. NEW UPDATE: It is now possible to create matching couple avatars with your loved ones. And many more! Just upload a few photos of yourself, and let this app create your AI version! Subscriptions automatically renew unless auto-renew is turned off no later than 24 hours before the end of the current period. You can start a weekly subscription or a yearly subscription. Create anything you can think of. Manage subscriptions, and disable auto-renewal in the iTunes account settings.