Are you having issues? Select the issue you are having below and provide feedback to Tile Family.
Just frozen, won’t let me play on
Tile family game won’t open
App stuck at loading
The Tile Family app wont open, it has been like this for 4 days
Everytime I try to start the game it comes up, starts to load then just shuts off.
I cannot access my team. Therefore I cannot give or get extra lives
I made a purchase but didn't receive the items.
Why am I unable to ask for lives anymore?
Waiting on next level 3438 say coming still waiting
Game freezing...takes 30 minutes for a tile to react...lost a lt of power ups...and stars
Tiles are shaded in gray can't make any moves! Why?
I bought the 10.99 bundle and did not receive the 5500 coins. You gave the 2x for the tools, but not the coins.
The tile pass stop working
Complete guide to troubleshoot Tile Family app on iOS and Android devices. Solve all Tile Family app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Playflux, developers of Tile Family.
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