Contact BPI Support
Company Name: Bank of the Philippine Islands
About: Welcome to BPI Mobile Banking, a versatile and user-friendly app that puts the
power of online banking at your fingertips. Whether you're at home, at work, or
on the go, our mobile banking app lets you access your accounts, transfer funds,
pay bills, and more, all from the comfort of your mobile device.
BPI Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: help@bpi.com.ph
Website: 🌍 Visit BPI Website
Privacy Policy: https://www.bpi.com.ph/digital-banking/privacy-notice
Developer: BANK OF THE PHILIPPINE ISLANDS (BPI)
3 Most reported problems 😔💔
Not OFW friendly
by SinagRaya07
Will ask you to send a link using your registered Philippine number so you did but it still failed to verify coz sending message wont go through regardless if you are on roaming and have a load. Better get your money from them and transfer to a different bank that has a better app. Maybe the developers were out of touch regarding Filipinos abroad using mobile app on their foreign country issued numbers and phones instead of their Philippine roaming number which is not reliable in sending texts most of the times.
Useless!!!
by MariaLonsep30
I got an email saying it’s the last day to download this app. So, I downloaded the app. Only to find out I cannot login because im here abroad — i have to register my phone which is not possible. I have been a client for more than 20 years. Though i understand all these “security measures” are to make sure my money is safe from scammers/fraud, this is also becoming more and more difficult for me to access my own money!
BPI forcing us to us an inferior App
by Justin5738
This new app is the second time they have tried ti force us to use it. Have a modern iphone and the app is still having issues logging in my account. I got a text i have one day left to register but after many attempts to sign in, finally get in when the app allows me. Then the mobile key register fails. Complete garbage. Don’t fix what’s not broken. Old app works
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