Contact 1st United CU Support
Published by 1st United Services Credit Union on 2023-12-20 About: This free app for 1st United Credit Union members turns your mobile device into
a tiny branch that’s always open for business! It’s the simpler and faster
way to manage your accounts. Simply download the app and click Enroll to get
started.
How to Contact 1st United CU Customer Service/Support
Listed below are our top recommendations on how to get in contact with 1st United CU. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 1st United CU. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 1st United Services Credit Union
100% Contact Match
Developer: 1st United Credit Union
E-Mail: [email protected]
Website: Visit 1st United CU Website
63.16% Contact Match
Developer: First United Credit Union
E-Mail: [email protected]
Website: Visit First United Credit Union Website
Reported Issues: 3 Comments
By KJB4063
Worst mobile experience for car payments
This is hands down the worst experience in mobile app payments I’ve seen. Not sure who the user experience designer was for this app but they missed the mark big time. There are so many great apps that allow account payment not sure why the best practices for layout and design weren’t implemented here. It is not intuitive or user friendly at all. My payment is a month behind only because I couldn’t figure out how to make the payment and with a newborn at home haven’t had time to call!!
By chrispchimney
Worst ever
Shut down for a week along with all my finances. My credit card was being used for unauthorized charges and I couldn’t do anything about it until the next month..... after they reported these charges and balance to my credit history. This also affected my investments as I couldn’t connect my account to my brokerage and I couldn’t receive Paycheck Protection Program Loan Deposits because the lender could not contact this credit union’s servers... All in all they’ve been extremely unhelpful
By Bobby17*
Worse Update Ever
I don’t understand the purpose of updating the app if it’s not going to improve anything. The app would not work for a week and when I was finally able to get back in (by enrolling again) I was not able to pay my bills by an external account like I’ve done many times before. So frustrating that I’m considering closing the account, it’s always something with 1st United and they’re not even a major bank
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Why should I report an Issue with 1st United CU?
- Pulling issues faced by users like you is a good way to draw attention of 1st United CU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 1st United CU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 1st United CU.
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