Contact Sunrun Support
Published by Sunrun Inc. on 2024-08-29 About: Newly designed and easy-to-use, our app is the single access point for Sunrun
customers to monitor their systems, track energy production, and get the support
they need.
Featuring:
• Streamlined access to manage and organize all of
your system data.
How to Contact Sunrun Customer Service/Support
Listed below are our top recommendations on how to get in contact with Sunrun. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sunrun. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sunrun Inc.
100% Contact Match
Developer: Sunrun, Inc
E-Mail: [email protected]
Website: Visit Sunrun Website
Reported Issues: 3 Comments
By Amylori
Worthless
This app looks pretty but it’s data is sadly lacking. I thought the old app was bad, this is worse. All the numbers are rounded off except the current day making accuracy next to impossible. No way to get a downloadable file. The only improvement was being able to see what’s going on in real time. Don’t disable the old app!!!! The daily production never added up to the monthly bill and now you’ve made tracking production worthless.
By ERHovie
Where is all the data?
I have a system that also includes a battery back up system. The fact I can’t see any battery data or panel level information on this app is very disappointing. If I’m forced to use this app, I expect to be able to monitor the health of the system myself since I did after all pay for it. This app needs feature parity to at least the mySolarEdge app, which I cannot get access to through Sunrun.
By Amylori
Worthless
This app looks pretty but it’s data is sadly lacking. I thought the old app was bad, this is worse. All the numbers are rounded off except the current day making accuracy next to impossible. No way to get a downloadable file. The only improvement was being able to see what’s going on in real time. Don’t disable the old app!!!! The daily production never added up to the monthly bill and now you’ve made tracking production worthless.
Have a Problem with Sunrun? Report Issue
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Why should I report an Issue with Sunrun?
- Pulling issues faced by users like you is a good way to draw attention of Sunrun to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sunrun customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sunrun.
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